SoFi reviews

4.3

81% would recommend to a friend

(1,143 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,143 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Mar 13, 2025
Recommend
CEO approval
Business Outlook

Pros

-Great people to work with on your team -Usually a fun environment -Everyone wants to do their job

Cons

-Terrible communication from the top down -Don't expect a lot of help -No guidelines on what to do when joining the company

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SoFi Response
1y
Thank you for taking the time to share your feedback. We're happy to hear you had a positive experience working with your team and found the work environment fun and engaging. At SoFi, we're proud to have a team of dedicated and passionate individuals who bring their best every day. We are disappointed to hear your comments about communication and that the onboarding process didn't meet your expectations. We recognize that clarity around initiatives and team responsibilities is crucial, especially as a new hire–we hope you shared your experience with your manager and leadership during your time at SoFi. I've shared your feedback with the onboarding team so we can explore ways to improve the experience for new hires in the future. If you have any additional feedback about how we could have improved your experience, please email our team at glassdoor@sofi.org. Best of luck in your future endeavors. Take care.
3.0
Feb 27, 2025
Recommend
CEO approval
Business Outlook

Pros

My immediate team were compromised of hardworking, considerate, and talented individuals. My manager and senior VP were great at supporting and providing challenging and access to strategic initiatives.

Cons

There was lack of clarity across the organization on initiatives, what teams were focused on, and what teams should be owning what work. There was a lot of pressure to perform and deliver with lean teams and little resources.

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SoFi Response
1y
Thank you for taking the time to share your feedback. We're happy to hear that you had a great experience working with your immediate team and that your manager and VP were supportive while providing valuable growth opportunities. I may be biased, but I agree that we have some of the smartest, most thoughtful, and hardworking people around! We recognize that clarity around initiatives and team responsibilities is crucial, and we're actively working to improve alignment and communication across the organization. We also understand the challenges of working with lean teams and limited resources, and we are committed to finding ways to better support our teams in delivering on our goals. We hope you shared your thoughts and feedback with your manager and PBP during your time at SoFi. If you would like to provide additional input about how we can enhance the employee experience, please reach out to glassdoor@sofi.org. We appreciate your feedback and contributions during your time at SoFi—best of luck in your future endeavors. Take care.
3.0
Jan 22, 2025
Recommend
CEO approval
Business Outlook

Pros

-nice environment -opportunities for growth

Cons

-very low pay compared to similar -systems and training are a mess

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SoFi Response
1y
Thank you for your feedback! We're glad to hear you appreciate the work environment and growth opportunities at SoFi. We are disappointed to hear your concerns about compensation and training opportunities and that your experience is not meeting your expectations in these areas. At SoFi, we regularly review compensation to ensure fairness and competitiveness, considering market data and individual performance. We also recognize the need for continuous improvement in training and internal systems. Your insights are valuable, and we encourage you to share them with your manager or People Business Partner (PBP), who can work with you to enhance your experience. We appreciate your input and will share it with the relevant teams. If you have additional feedback, please feel free to email us at sofi@glassdoor.org or reach out to our People team directly. Thank you for being part of the SoFi family!
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Glassdoor has 1,242 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.