SoFi reviews

4.3

81% would recommend to a friend

(1,143 total reviews)
avatar

Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,143 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Mar 10, 2022

Poor wages

Recommend
CEO approval
Business Outlook

Pros

Great perks - snacks, lunch paid for

Cons

Low pay, unhealthy competitive environment

avatar
SoFi Response
4y
Thank you for taking the time to leave a review of your experience working at SoFi. While we're glad to hear you enjoyed some of the benefits/perks we offer employees, we are disappointed to hear your comments around compensation and work environment. We aim to create a consistently positive member experience with every interaction, and in order to do so, we set very specific metrics - all employees are provided metrics and evaluated against them on an ongoing basis, with a formal review each quarter. Every employee is held to the same set of metrics and we strive to give everyone the training and tools they need to meet and exceed expectations. As you know, we have a quarterly performance check-in program and a formal process to award merit increases and promotions. We also frequently review employee compensation to ensure it is fair and competitive based on external market data and individual performance. If you would like to continue this conversation, you can email us at glassdoor@sofi.org. We wish you the best of luck in your next career endeavor. Take care.
5.0
Mar 3, 2022

Passionate & Impactful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great salary, benefits. Amazing mission and drive to help members get their money right.

Cons

Fast-paced. You will be held accountable. That environment can be stressful for some.

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SoFi Response
4y
Thank you for your thoughtful review, and for being on this journey with us. We are helping to transform an industry that hasn't changed in decades, and it is hard work! The speed at which the industry is changing means we have to be adaptable and flexible, which yes, can be stressful for some. But we hope you are able to see the impact of your work every day; we think that's one of the greatest gifts for our employees, in addition to our dedication to our mission. Sounds like you may agree, which makes us so happy. If you have any suggestions on how we can continue to improve the employee experience, please reach out to us at glassdoor@sofi.org. Thank you for being a part of the SoFamily!
5.0
Mar 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Get to work with smart people.

Cons

Some leaders do not support career development.

avatar
SoFi Response
4y
Thank you for taking the time to leave a review of your SoFi experience; we're happy to hear you are enjoying it. We believe our people are our greatest differentiator, and one of our values is to 'take care of people and help them grow'. So while we're glad you are enjoying working with your colleagues, we are disappointed that you feel some leaders aren't invested in our team's career development - especially in Operations where we have a few unique programs to support growth, like our Grow Mentorship program and the Explorer Program! If you haven't done so already, we highly encourage you to reach out to your PBP or email us at glassdoor@sofi.org so we can further discuss this concern. Take care.
Viewing 463 - 465 of 1,143 Reviews

Glassdoor has 1,242 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.