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      SoFi

      Engaged Employer

      SoFi reviews

      4.3

      81% would recommend to a friend

      (1,148 total reviews)
      avatar

      Anthony Noto

      93% approve of CEO

      83% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Compensation and benefits

      4.1

      Work/Life balance

      4.1

      Senior management

      4.1

      Career opportunities

      SoFi has an employee rating of 4.3 out of 5 stars, based on 1,148 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Mar 5, 2022

      **CAUTION**

      Mortgage loan officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team members, direct employees are helpful. Health Benefits

      Cons

      Deceptive hiring practice - they lie to the new hires about loan turn times and expected commission funding. Third party fulfillment partner to process and close your loans is slow. You will not be able to contact processing or underwriting, as they are understaffed. Borrower complaints are constant and direct managers will not step-in and assist, as they pass off the delays/ errors to the fulfillment partner.

      avatar
      SoFi Response
      4y
      First off - thank you for the 2+ years you dedicated to working at SoFi, and for all you did to help support our members. We appreciate the candid feedback - your experience is not indicative of the environment we are working hard to create. We know the current housing market is making your job even more difficult, but let us assure you - leadership is aware of these challenges and are doing everything in their power to improve. For example, leadership is having regular round table discussions with the team to understand concerns, and has action plans in place to address them. Additionally, our current fulfillment vendor is staffing up and making changes so they can best support us. We also pride ourselves on being extremely open and transparent in the interview process about what to expect in the role, including the 3rd party fulfillment challenges. Lastly, our MLO leaders are hosting regular events to bring the team together, to help support them and bring some much deserved fun to their day-to-day. We know how hard you worked for our members, and we are sincerely grateful. Wishing you the best of luck in your next career endeavor. Take care.
      4.0
      Mar 4, 2022

      Great Company!

      Senior regulatory compliance specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      SoFi has a great culture and people. There are many managers that are willing to help you grow. The benefits and compensation are competitive, in my opinion.

      Cons

      It is challenging to get more staff at SoFi, which adds a lot of pressure on teams meeting deadlines.

      avatar
      SoFi Response
      4y
      We're so happy to hear you love working at SoFi; it's our goal to create an environment where everyone can thrive. That's why we're continuing to listen to feedback from our employees and are creating programs that help our people bring their best selves to work. One of these programs is around Manager Excellence - we've just re-launched our manager onboarding program, which includes tools and trainings to enable our people-managers with the support they need to lead and inspire their teams. Plus, later this year we will launch a new 6-month training program for new managers and newly promoted managers. We're excited to roll this out to you! If you'd like to continue this conversation, we welcome an email at glassdoor@sofi.org. Thanks for being a part of our SoFamily!
      5.0
      Mar 4, 2022

      Room for improvement, but great people and a lot of opportunity

      Engineering
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Company has added some solid engineering talent in the last couple of years - The people are great, friendly and smart - Huge market opportunity and great company focus - Competitive compensation

      Cons

      - Some infrastructure/process need to be cleaned up - No 401K match, but can make up for it with overall comp

      avatar
      SoFi Response
      4y
      We see feedback as a gift that will only help us continue to LI^2 (learn, iterate, and innovate) so thank you for sharing your experience. We're thrilled to hear you are enjoying your time at SoFi - we agree that we get to work with some of the industry's most kind, intelligent, and dedicated people who are helping to transform financial services as we know it. If you haven't done so already, we encourage you to share your feedback (and solutions if you have any) around process/infrastructure efficiency with your manager so we can create an action plan to fix it. We hear you about 401k match and let us assure you it is top of mind for our Benefits team as we continue to evolve our offerings. Thanks again for the feedback, and for being on this journey with us! Take care.
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