Is SoFi a good company to work for as a Review Operations Manager?

Review Operations Manager professionals working at SoFi have rated their employer with 3.7 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of SoFi employees being 4.3 out of 5 stars. Search open Review Operations Manager Jobs at SoFi now and start preparing for your job interview by browsing frequently asked Review Operations Manager interview questions at SoFi .

Does SoFi pay Review Operations Manager employees well?

Review Operations Manager professionals rate their compensation and benefits at SoFi with 3.0 out of 5 stars based on 16 anonymously submitted employee reviews. This is 33.3% worse than the company average rating for salary and benefits. Find out more about Review Operations Manager salaries at SoFi.

What are the top reviewed jobs at SoFi?

Software Engineer (68) , Senior Software Engineer (49) , Director (26) , Mortgage Loan Officer (21) , Staff Software Engineer (20) , Customer Service Representative (16) , Originations Specialist (15) , Reviewer (15) , Manager (14) , Member Service Representative (14) , Consumer Loan Reviewer (13) , Analyst (11) , Associate Manager (11) , Data Scientist (10) , RMC (10)

What are the pros of working at SoFi according to real employee reviews?

"The benefits are great and ever" ((in 164 reviews)); "The pay is good." ((in 78 reviews)); "My team was great and really helpful" ((in 37 reviews)); "great leadership for the most part" ((in 31 reviews)); "Great CEO with a strong leadership in solving one product at a time" ((in 24 reviews))

What are the cons of working at SoFi according to real employee reviews?

"Management is poor" ((in 66 reviews)); "One manager will tell you to handle a situation one way and another manager will tell you the complete opposite." ((in 33 reviews)); "Upper management do not care as long as you hit your numbers or you'll get fired." ((in 29 reviews)); "Benefit is weak with no 401K match." ((in 28 reviews)); "Extreme favoritism, if you're not a yes man you won't get anywhere." ((in 15 reviews))

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SoFi

SoFi Review Operations Manager reviews

3.7

87% would recommend to a friend

(16 total reviews)

Anthony Noto

100% approve of CEO

31% positive business outlook

Ratings by category

4.6

Diversity & inclusion

3.6

Career opportunities

3.5

Culture & values

3.0

Compensation and benefits

2.8

Work/Life balance

2.8

Senior management

Manager, Operations Review employees have rated SoFi with 3.7 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Manager, Operations Review professionals have a good working experience there. SoFi is rated in line with the average (within 1 standard deviation) by Manager, Operations Review professionals compared to other employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

16 reviews

3.0

Dec 21, 2021

Ok

Reviewer

Recommend

CEO approval

Business Outlook

Pros

A lunch card and benefits are pretty good

Cons

They hire non experienced employees only to stress you out

SoFi Response

Thank you for the time you dedicated to working at SoFi, and for sharing a review of your experience. We're happy to hear you enjoyed some of the benefits we offer employees, but are disheartened to hear your comments around inexperienced employees. This year we rolled out competency-based interviewing that anchor our hiring process to identified success competencies associated with each role vs. informal interviewers, which helps to ensure we are hiring the most qualified candidates, while also mitigating conscious and unconscious bias. Best of luck in your career endeavors, and take care!

2.0

Apr 21, 2021

none

Content reviewer

Recommend

CEO approval

Business Outlook

Pros

job is very very easy

Cons

will not be working from home

SoFi Response

We see feedback as a gift, so thank you for taking the time to leave a review. We are sorry to hear your experience at SoFi didn't meet your expectations. We encourage you to reach out to us at glassdoor@sofi.org if you'd like to share more detail about your experience so we can improve in the future. Best of luck in your future endeavors!

3.0

Jan 26, 2021

No One Will Tell Us What Is Happening After Covid

Reviewer

Recommend

CEO approval

Business Outlook

Pros

Fully paid premiums on all insurance Lunch card Quarterly bounses/yearly merit increases

Cons

Ops management never seems to know what is going on. A large portion of the Ops team would like to stay remote and keep asking if that is possible but it falls on deaf ears. This makes planning ones life incredibly difficult since no one knows if they have to stay near the office or not.

SoFi Response

Thank you for being part of the SoFi family and helping our members get their money right over the last 3+ years. We're happy to hear you have enjoyed some of the benefits we offer employees. The COVID-19 pandemic has created an incredible amount of uncertainty for all companies, and we want to assure you we are working on a plan so all employees can return to work safely. If you have specific questions or concerns about returning to work, we encourage you to reach out to your People Business Partner, your manager, or you can email us at glassdoor@sofi.org. Thank you for taking the time to share your feedback!

Viewing 4 - 6 of 16 Reviews

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