SoFi reviews

4.3

81% would recommend to a friend

(1,143 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,143 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Nov 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Good benefits, competitive salaries and interesting work. The management seems to be trying to do the right thing and build a good company culture. Committed to continued process improvement and excellence.

Cons

Liberal (to a fault) company. So concerned about diversity and inclusion, that the 99% need to bend over backwards so the 1% aren't offended. Example: In a recent training, we were encouraged to no longer use the pronouns he/she when referring to coworkers because somebody who doesn't know what gender they are might be offended. Instead, the accepted pronoun is "they" at Sofi to refer to others. Please don't misunderstand. I am all for treating everybody with respect and love, but this is over the top. If we could all remember this one simple piece of wisdom "love your neighbor as yourself", then there would be no need to be counseled on what pronouns we should or should not use.

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SoFi Response
5y
We're so appreciative of you taking the time to share your feedback. In today's environment, politics aren't often 100% unavoidable, but we strive to not pick sides. As you know, diversity in all its forms is one of our core values, and creating an environment where everyone feels included and heard is a top priority. We believe that asking for and aiming to correctly use someone's pronouns is one of the most fundamental ways to show respect for their gender identity. When someone is referred to with the wrong pronoun, it can make them feel disrespected, invalidated, dismissed, alienated, or dysphoric (often all of the above.) At SoFi, it's incredibly important to us that EVERYONE feels welcome, included and able to contribute. We are seeking to create an environment in which our team members feel that they can bring their full, authentic selves to work. If you have any additional feedback, we encourage you to reach out to your PBP or email us at glassdoor@sofi.org. Thank you for being part of the SoFi family!
1.0
Nov 3, 2020

Not A Good Company

Recommend
CEO approval
Business Outlook

Pros

Decent pay (but not for all of the work you do)

Cons

Over work you Take you for granted Have you take on projects but don't give you recognition Promote based on favoritism rather than by capabilities

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SoFi Response
5y
Thank you for sharing your candid thoughts with us. We're disappointed to hear your experience at SoFi is not meeting your expectations. I'm glad that you find your compensation package to be competitive, but very sorry you don't feel you have work/life balance. We have put much thought, time and resources into our new performance check-in process, as well as our annual compensation analysis, merit and bi-annual promotion cycle, and the experience you've mentioned is not in line with our expectations. I want to assure you that we genuinely care about your feedback and overall experience at SoF, and would like to try to turn things around. If you're willing, I'd love to speak with you 1:1 about your concerns. Please feel free to reach out to me directly on your own time if this is something you'd be interested in. If you feel more comfortable relaying your feedback to your manager or a trusted executive, I'd still appreciate learning more. Either way, your thoughtful feedback will help us improve.
5.0
Oct 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Sofi has great health insurance benefits

Cons

Sometimes you have short Lunch Breaks

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SoFi Response
5y
Thank you for taking the time to share your experience with us! We're thrilled to hear it's been such a positive one so far. We encourage you to speak with your manager about carving out adequate time for a lunch break each day. If you do come across any additional areas for improvement, please feel free to relay them to your manager, People Business Partner or email glassdoor@sofi.org. Happy to have you as part of the SoFi family!
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Glassdoor has 1,242 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.