SoFi reviews

4.3

81% would recommend to a friend

(1,142 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
1.0
May 5, 2020

Company culture

Recommend
CEO approval
Business Outlook

Pros

free lunch, insurance, and good benefit

Cons

company culture, office politics, and too many meetings

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SoFi Response
6y
Thanks for sharing your thoughts. We'd like to know more about your experience at SoFi. If you feel comfortable, we encourage you to reach out to glassdoor@sofi.org so we can better understand and address your feedback for our employees.
2.0
May 5, 2020

A disappointing experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Nice office in SoMa near a lot of transit options. - Providing services that help people get ahead and that are better than the big banks. - Management investing in the tech stack and tech resources.

Cons

- The tension in upper management is obvious and is a result of the CEO playing people off one another. Not collaborative at all. - The products are nowhere near as good as management thinks they are and aren't cutting-edge at all compared to others in fintech. More focus on quantity of products than on their quality. - Strategy is informed more by whatever the CEO is hot on or something some other rich friend told him than actual research or thinking about user needs and desires. - Little respect for member UX. It's one thing to treat users as lab rats for a consumer social product, another thing entirely when it involves their money. - Benefits trail the tech companies they want to poach from on the technical side. Maybe they're great for customer service people in Utah, but they aren't for product and eng in SF. - Higher turnover than I've ever seen at a startup driven by conflict at the top, inexperienced managers, and political culture. - CEO likes to talk about having "the best culture in the world" but doesn't back it up with his actions. It became a joke phrase with my teammates. Got the sense there was a real have/have not split between us in SF and those in Utah and Delaware. - Stock is not worth anywhere near where they say it is. Go do some research before you accept an offer.

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SoFi Response
6y
Although it's discouraging to hear, thank you for sharing your feedback. We're sorry you had a less than stellar experience during your tenure at SoFi. The things you call out in your review are not indicative of our goal of and progress toward creating the best culture in the world. If you feel comfortable sharing additional details that we can take into account as we move forward, please email glassdoor@sofi.org.
5.0
Apr 30, 2020

The best culture in the world!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Strong emphasis on culture, mission, and values. Leadership practices what they preach. -Employees are valued, recognized, and trusted to do their jobs. -Product goals are ambitious but create an exciting challenge to tackle.

Cons

Currently, there's no 401(k) match.

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SoFi Response
6y
Thank you for taking the time to share your experience at SoFI! We're thrilled to hear it's such a positive one.
Viewing 784 - 786 of 1,142 Reviews

Glassdoor has 1,241 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.