SoFi reviews

4.2

82% would recommend to a friend

(1,139 total reviews)
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Anthony Noto

93% approve of CEO

82% positive business outlook

SoFi has an employee rating of 4.2 out of 5 stars, based on 1,139 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Dec 13, 2025

Great Work From Home Job!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people and the culture are warm, welcoming, and inclusive There are plenty of opportunities for growth There is no superiority complex. Leadership and employees have a balanced relationship and it is not difficult to get in touch with leadership The benefits are great and ever-increasing The company conducts an internal company-wide survey that gathers our opinions on many aspects of the company so that they can gain insight on how to improve it and cater to our wants They always feed us!

Cons

I honestly cannot think of too many cons, but it is important to keep up with your metrics and performance to avoid disciplinary action. Some of which can stunt your growth for a while. You must also be very adaptable as there are times the company makes quick and frequent changes that we must quickly adapt to. Also, the starting pay for a bank is not entirely attractive, but again, there are plenty of opportunities to increase that.

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SoFi Response
2mo
It is wonderful to hear that you find our Jacksonville team and leadership so inclusive and supportive, and we appreciate your flexibility and focus on performance as we continue to grow and evolve together. If you'd like to provide more insights to the team, reach out to glassdoor@sofi.org.
5.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

• The recruiting process was straight forward. My recruiter gave me all the information about the process and next steps so I wasn’t left wondering. •SoFi kept me updated about my equipment being shipped to me so I could be prepared for my guest day of onboarding. •During the onboarding my trainer Britt was knowledgeable and happy to answer any questions about our training process. •To be able to experience a nesting period the way SoFi does it is incredible. I’ve never worked for a job where I felt there was support for me after training. If I have questions the entire team is there to help answer them.

Cons

The only downside is the in office day takes me an hour to commute to work one way.

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SoFi Response
4mo
Hello there, we appreciate you taking the time to leave us such a positive review! To discuss your experience further, we encourage you to reach out to glassdoor@sofi.org. Thanks again!
5.0
Dec 12, 2025

6 Month Updates

Recommend
CEO approval
Business Outlook

Pros

The easiest transition from my interviews, to the new hire process has been so smooth. The smoothest hire on i've ever experienced the recruiter provided so much information that I could come prepared to start my career at Sofi! Its been a great 6 months and I cant wait to see what the other 6 months will be

Cons

Everything was smooth and easy from the interview to being incorporated into Sofi

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SoFi Response
2mo
It is so rewarding to hear that your first six months as a Credit Disputes Specialist have been such a success, and we are thrilled that our recruitment team provided the seamless transition you needed to hit the ground running in your new career!
Viewing 79 - 81 of 1,139 Reviews

Glassdoor has 1,238 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.