SoFi reviews

4.3

81% would recommend to a friend

(1,142 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Apr 10, 2019
Recommend
CEO approval
Business Outlook

Pros

As many others have said compensation is fair, plus $120 per paycheck is a nice little bonus. The office location is convenient and food trucks come every day so there's a variety of food options within walking distance.

Cons

Where to even begin. SoFi does not care about its employees. They talk a lot about how their better than other financial companies, but it's just talk. Their policies are inhumane when it comes to scheduling, time off, and being sick. Three sick days a year is not enough for human beings. And heaven forbid you get sick during training (which is months long) as they will punish you every step of the way. The majority of managers will say one thing and do another or just blatantly not care what is happening. The last thing taken into consideration for any decision is "how does this impact our employees as people" because to them you're not a person, you're a drone who should sit down, shut up, and do your job.

1.0
Apr 6, 2019

Hostile work environment with a fully-stocked kitchen

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Location. Location. Location = Presidio, CA 2. Catered lunches/lunch allowance 3. 100% paid health insurance 4. Swag

Cons

1. Toxic work environment: There have been a handful of incidences at various locations of SoFi Engineering where female employees were treated unprofessionally in forms of harassment, discrimination based on national origin, and retaliation. HR itself was part of the problem - i.e., instead of coaching managers on equal employment opportunity, SoFi HR worked actively to intimidate and retaliate against employees who reported unlawful behavior among superiors. 2. Culture marked by favoritism, not meritocracy: SoFi continues to have a palpable culture of favoritism in all of its offices and departments. For example, the favorites readily threaten to leave, are offered higher compensation packages, and walk around like thugs. This culture was encouraged under SoFi 1.0 where the founder/CEO, his wife who was the CTO, and the CFO all had their chosen-ones who got were invincible. This culture continues to be fostered in SoFi 2.0 under Anthony Noto because some of the former leadership on the ground remains intact and continue the status quo. They need to go! 3. 'Us' vs. 'Them' sentiments among various SoFi offices: Since the new CEO - Anthony Noto - came in almost a year ago, he rolled out a campaign of 'One SoFi' to unite the various geographical offices and departments. However, this has led to more distrust and has become a mocking matter. Most of competent SoFi 1.0 employees left to either join the ousted-CEO's new company or to another company.

3.0
Mar 13, 2019

The Benefits

Recommend
CEO approval
Business Outlook

Pros

The benefits are awesome. No premium for full health, dental, and vision. Meal stipend un-taxed $120 per pay period. Caters lunch and events often.

Cons

Management is horrible as they are very inefficient and do not listen to their employees. They implement change based off of their opinions, but not off of the statistics that come from the people who are on the phones. The statistics that they do use, aren't relevant to bettering the business. They have 11 "SoFi Core Values" but they literally do not follow them at all which is alarming.

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Glassdoor has 1,241 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.