SoFi reviews

-Shaky business model, macro headwinds make future growth and profitability prospects weak. Raising rates shrink the student loan refinancing market , personal loan business hasn’t proved resiliency through a recession, traditional banks/brokerages are racing towards zero fees models. -Org structure is messy. Business units, products and risk often overlap as decision owners and create confusion. People distributed across 5 different locations makes execution slower. -Culture still needs a lot of work. A#$holes are tolerated if they are high performers. Finger pointing takes precedence over calm root cause analysis and problem solving when things go south. - Micromanagement is common.Being a woman is hard. -Lack of emphasis on employee development. -High churn across engineering and design org. Understaffed teams lead to ICs getting overworked/burned. -Overall TC is low due to falling stock price.

I've never experienced a company that cares less about their people. They completely oversell and under deliver everything from opportunity to compensation and if you ask management questions, you are labeled as being negative and not a team player. The morale is low and unless there's a change in upper management it will not improve. Unlike most call centers I've worked for, the morale is lowest with the top performing employees. You walk on egg shells everyday and hope not to be the next one targeted by unknown policies (training is non existent and there isn't a handbook). This typically results in public shaming or being fired. The Sr. Manager isn't very intelligent and most likely bipolar, so rather than address employee concerns, he threatens and belittle you, so most keep their head down and stay quiet for fear of retaliation. There are a few decent low level managers, but it's painfully obvious they are in a worse position than the reps. Anyone considering this company, do yourself a favor and run while you have a chance. All of the smiles and positivity end the day you start the job.