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      SoFi

      Engaged Employer

      SoFi reviews

      4.3

      83% would recommend to a friend

      (1,135 total reviews)
      avatar

      Anthony Noto

      94% approve of CEO

      83% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.3

      Culture & values

      4.3

      Compensation and benefits

      4.1

      Work/Life balance

      4.1

      Senior management

      4.1

      Career opportunities

      SoFi has an employee rating of 4.3 out of 5 stars, based on 1,135 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Sep 13, 2017

      Nepotism, fear based leadership, disrespect for people, no performance management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are a few caring, genuine, earnest people there It's in the Presidio

      Cons

      I've worked for many companies in the past and SoFi is by far the worst. If anyone is considering joining or applying to SoFi, please let me do you a favor and tell you STAY AWAY. There's been a lot of news about sexual harassment, frat based culture, yelling/screaming, long hours in the media. Some other areas: - A lot of yelling across leadership. When a leader doesn't like something, they yell at you. When they don't like you, they yell at you and then ignore you and make political moves to isolate you until you leave / they find a reason to let you go. They've done this to at least a 5 respectful, earnest, willing to do good people. All the while, there is 0 performance management - no feedback, no positive reinforcements, no constructive feedback, promotion/raise process. - The frat culture from Finance extends to a "boys club" in the engineering department in Montana - The women in leadership positions either have to fight the fight or somehow developed a selfish/disrespectful backbone. They don't mentor other women or cultivate a culture of collaboration, sharing, growth or being respectful or professional. Other women and myself were demoralized when I tried to go to women in leadership, but they either didn't care or seemed very inapproachable. - There is NO transparency into the product roadmap or product development cycle. It was the Mike and June (Mike's wife). High promises/talk and squat results. They ship maybe 10% of ideas, concepts, developed projects. Their roadmap or product development cycle is not transparent, cohesive and organized. - Leaders actions, personalities and behaviors breed the same culture across the departments. People that are successful are ruthless.

      1.0
      Aug 22, 2017

      Not just a dead end, a giant step backwards

      Ops manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      As most will say, the benefits are excellent. The company is growing rapidly. Free food and drinks. Free t-shirts, when they remember to order them.

      Cons

      As a manager, I feel like I've taken a huge step back in my career with this company. The directors have created a micromanaging culture that leaves little room for managers to use our experience and creativity. Its a suffocating environment. Although there is free food, we frequently hear upper management complain about the portion sizes people take and how many drinks they have each day. These seem to be more important than providing meaningful process direction. The company has also adopted public shaming in the daily newsletter by reporting failures by each team. There is minimal recognition for successes and frequent disciplining for mistakes. The turnover is extremely high. The work schedule is very non-family friendly. Lots of weekend work and late night schedules. Managers rarely get holidays off and don't get any holiday pay when they work. Directors lack leadership experience and disregard lower level management needs. The poor leadership at higher levels of management bleeds throughout the staff and has created a very poor and confused working environment.

      2.0
      Dec 28, 2020

      Culture continues to nosedive

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Decent pay and some benefits (health insurance) but no 401k (for a finance company helping people "get their money right"...how about start with your employees?) - You can achieve what you want and make an impact if you go around and steamroll over other people - Pre-IPO company

      Cons

      - More and more, it's starting to feel like everyone is in it for themselves. - Culture is taking a stark nosedive. After repeating that the company will have the "best culture in the world" for years, it wasn't even included as an initial priority for next year-instead added in as an afterthought, which further emphasizes the company is all talk and no action. There is way to much going on programming wise that we can't take advantage of because of the workloads, - There has been an over-the-top emphasis on D&I but it's all show and no true authentic progress. Ask the people of color about their experience. - True lack of effective leadership, especially on the HR front. Employees are left in the dark about whether or not we will be allowed to continue working remotely or flexibly after Covid, making it extremely difficult to make any personal plans. Different leaders give different answers, making it very confusibng. No monetary support from the company to set up home offices - company operates out of fear, employees are not trusted or empowered, no curageous conversations in sight

      avatar
      SoFi Response
      5y
      Thank you for taking the time to share your feedback with us. We are dedicated to creating a culture where people love to work, and we're disappointed to hear that has not been your experience so far. I want to assure you that we genuinely care about your feedback and overall experience at SoFi, and continuing to develop programs to support our employees is a top priority for our People Team going into 2021. As you know, diversity in all its forms is one of our core values, and we have ambitious diversity goals, including increasing URG representation from 46.8% to 60% and URG representation in senior management from 37.5% to 45% by 2023. Launching career development initiatives like the Grow Mentorship program and Inclusive Hiring Practices for recruitment will help us meet these ambitious goals. The COVID-19 pandemic has created a lot of uncertainty for all companies, and I want to assure you we are working on a plan so all employees can return to work safely. If you're willing, I'd love to speak with you 1:1 about your concerns. Please feel free to reach out to me directly on your own time if this is something you'd be interested in. If you feel more comfortable relaying your feedback to your manager or a trusted executive, I'd still appreciate learning more. Either way, your thoughtful review will help us improve.
      Viewing 19 - 21 of 1,135 Reviews
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      Glassdoor has 1,234 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.