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      SoFi

      Engaged Employer

      SoFi reviews

      4.3

      81% would recommend to a friend

      (1,141 total reviews)
      avatar

      Anthony Noto

      93% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      SoFi has an employee rating of 4.3 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Reviews by job title

      1K reviews
      1.0
      Sep 22, 2021

      Run as fast as you can from this San Francisco company.

      Residential mortgage loan originator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work remotely lunch card allowance Great stepping stone for MLO's to just get your foot in the door.

      Cons

      Changed compensation plan 2 times in the past year for the worst. No transparency. Too many barricades to do your daily job functions. Management admits that processing is purposely not working files due to a transition to guaranteed rate. Too many to list.

      avatar
      SoFi Response
      4y
      Hello, and thank you for your candid feedback. In true SoFi fashion, we are always looking to learn, iterate, and innovate - and we can't do that without constructive feedback like yours. We are very sorry to hear your time at SoFi has not met your expectations. While we're happy you have enjoyed some of the tangible and intangible benefits we offer employees, we are sorry to hear you feel a lack of transparency and barriers to do your job. We are aware of some of the challenges from a tools perspective, and can assure you that we are working on identifying a more efficient and streamlined system. We frequently review employee compensation to ensure it is fair and competitive based on external market data and individual performance. Additionally, we realize cross-team communication is an area of improvement - our most recent employee survey data showed that this is top of mind for many of our employees. We have a few ideas we are looking to implement, so stay tuned! Thank you again for your thoughtful review. If you would like to continue this conversation, we invite you to reach out to your PBP or email us at glassdoor@sofi.org.
      3.0
      Aug 25, 2021

      Growing pains

      Senior business systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people (not necessarily management), but the people that make SoFi work and who run the operations are great. Motivated, talented and just nice to work and be around.

      Cons

      The company has been through a lot of changes, which impacted me at the time of hire. I was hired for a specific salary and promised a certain percentage of bonuses based on performance - it was actually written in my contract. After being hired, within a short amount of time, my manager left the company. My new manager changed my role, and then this manager was replaced and the next manager changed my role again. I could flow with the changes and do my best, but in reality - the job wasn't at all what I signed-up to do. I had passed on a different opportunity in choosing to come to work at SoFi. Since the the hiring manager left within 1 week of my start date, and knew he was going to leave, I felt that it was dishonorable to not have given me the heads-up, so I could have made a different choice. I never received any bonuses, even though I had worked many weekends to assist on projects. This general lack of follow-though and general leading by chaos seemed to be a pattern throughout much of the company.

      avatar
      SoFi Response
      4y
      We sincerely appreciate you taking the time to leave a candid review of your experience. While we love to hear you are enjoying the team - we agree that our employees are some of the most passionate, hard working, and intelligent folks in the world! That said, many of your comments are not indicative of the type of culture we are trying to build. SoFi is helping to transform an industry that hasn't changed in decades, so we're constantly iterating to set us on the right path for future success. That said, your comments around your job changes are very concerning, and we would like to meet with you to better understand the situation and see how we can help. If you feel comfortable in doing so, please reach out to your PBP or email us at glassdoor@sofi.org so we can continue this conversation. Thank you again for your review.
      2.0
      Jul 30, 2021

      Salary not to what I was promised

      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company, good place to work and lots of perks. Company seems to have a clear direction where it is headed

      Cons

      Unfortunately I was promised a change in pay after 6 months. I was just told I did qualify for the increase this coming 3rd quarter. It is very deflating and feels very demoralizing. Not sure I made the right choice with this company. Don't think I would recommend it.

      avatar
      SoFi Response
      4y
      Thank you for taking the time to leave a candid review of your SoFi experience so far. We are glad to hear you're enjoying the culture and some of the benefits we offer employees. That said, your comments around being promised compensation does not sound in line with our expectations for the hiring or promotion process, so we'd like to continue this conversation. Q3 wage changes don’t go into effect until August 23, 2021 and managers are having these discussions with their teams between August 9th - 20th. If you have not yet had this conversation with your manager, we suggest you do so. If you would like to continue this conversation with your PBP, please reach out to him or her directly, or email us at glassdoor@sofi.org and we can help set it up. Thank you again for your feedback!
      Viewing 193 - 195 of 1,141 Reviews
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      Glassdoor has 1,240 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.