SoFi reviews

4.3

81% would recommend to a friend

(1,142 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Nov 22, 2022
Recommend
CEO approval
Business Outlook

Pros

good product prospects with galeleo

Cons

fake design culture with focus on msrketing copywriting only

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SoFi Response
3y
Hi there! We sincerely appreciate you taking the time to leave a review and are very sorry to hear your time working at SoFi isn't meeting your expectations. We really value the vision our design team leads to create an intuitive, easy, and ever-evolving experience for our millions of Members. We're very disappointed to hear your feedback about the team culture, and if you're comfortable, we'd love to learn more so we can address your concerns. You can connect with your People Business Partner, or email me here at glassdoor@sofi.org. Thanks for the review and we hope to continue this conversation so we can improve your experience. Happy holidays, take care.
2.0
Aug 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Free lunch and Healthcare was nice

Cons

Absolutely wretched management that plays catch up instead of planning.

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SoFi Response
3y
We appreciate you taking the time to leave a review. We're very sorry to hear your time working at SoFi is not meeting your expectations. We know that having excellent managers is critically important to attracting and retaining great people. As you may know, we've iterated on our manager and new manager program, which is designed to give our people managers the tools, resources, and training needed to lead with empathy and best support their teams. Plus, our Operations Learning & Delivery team continues to listen to feedback from employees to further enhance and improve all new hire and manager trainings. If you have any other feedback to share, you can email us at glassdoor@sofi.org, or reach out to your PBP so we can act on your feedback directly.
2.0
Aug 11, 2022

Be Warned

Recommend
CEO approval
Business Outlook

Pros

The people you work with are basically good but the workplace pits you against each other so it ends up getting ugly.

Cons

Bad work environment where the front line mgrs are inexperienced and uneducated so they make rookie mistakes over & over again. Sometimes it seems like they just cant learn.

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SoFi Response
3y
Thank you for taking the time to leave a review of your experience at SoFi - we're very disappointed to hear working here didn't meet your expectations. Your comments are not indicative of the type of culture we are trying to build. We know that building a best-in-class culture starts with having excellent managers, which is why we are continuing to expand our manager excellence program, giving all new and newly promoted managers the tools, resources, and training they need to lead and support their teams. If you'd like to continue this conversation, we welcome an email at glassdoor@sofi.org. Best of luck in your next career endeavor.
Viewing 256 - 258 of 1,142 Reviews

Glassdoor has 1,241 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.