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Social Security Administration

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Social Security Administration reviews

3.0

36% would recommend to a friend

(2,784 total reviews)

Carolyn W. Colvin

34% approve of CEO

23% positive business outlook

Social Security Administration has an employee rating of 3.0 out of 5 stars, based on 2,784 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Oct 13, 2017

CSR

Recommend
CEO approval
Business Outlook

Pros

The only pros I can think of is the leave accrual and the fact that you’re helping people every day.

Cons

EVERYTHING . I would never recommend this place to my friends or family. It’s entirely to stressful, the workloads are out of hand for what they pay. The schedule is not flexible and they make you stay if people are still in the lobby, they completely disregard the fact that you have a family. They also give more work to the strongest people , which tires you out even more.

1.0
Jan 31, 2017

Awful. Run don't walk, away.

Recommend
CEO approval
Business Outlook

Pros

Decent pay & benefits; job security. Hours are great; you can show up, put in your eight and a half hours, and then go home to recover.

Cons

Whatever you do, do not work in a public contact position, such as in a field office or tele-service center. The work is extremely boring & monotonous, & you are worked to death. You have to deal with tons of people too lazy to work complaining about how they deserve disability benefits for themselves & their 20 children. Management treats you like a child. You think the work would be professional but it's not; it's more like working on an assembly line with supervisors standing behind you cracking a whip trying to make you work harder & faster, but you can't because there's no time to keep up with the work. You're given endless lists of pending claims & other workloads that you're somehow expected to keep up with, even though you're constantly calling numbers and dealing with the people who walk into the office every day. It's maddening. In addition, you're made to be a type of contract employee for attorney's offices. What little free time you might have is spent doing paperwork & phone calls ensuring that greedy lawyers get their pay before the people who hire them for help get theirs.

4.0
Dec 22, 2016

Working at SSA

Recommend
CEO approval
Business Outlook

Pros

Flexible, great work/life balance, growth and advancement, 401K options

Cons

Very tedious at first and can get repetitive however after you pass your training and review the job gets easier. Just be strong and hang in there. Benefits are not the best

Viewing 79 - 81 of 2,784 Reviews

Glassdoor has 2,928 Social Security Administration reviews submitted anonymously by Social Security Administration employees. Read employee reviews and ratings on Glassdoor to decide if Social Security Administration is right for you.