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Social Security Administration

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Social Security Administration reviews

3.1

36% would recommend to a friend

(2,785 total reviews)

Carolyn W. Colvin

34% approve of CEO

23% positive business outlook

Social Security Administration has an employee rating of 3.1 out of 5 stars, based on 2,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

3K reviews
3.0
May 20, 2020

Busy agency

Recommend
CEO approval
Business Outlook

Pros

Make a difference in the lives of others; excellent colleagues

Cons

Tolerance of poor performers; very stressful at times working with the public; limited opportunities for development

3.0
May 8, 2020

Go into it with your guard up

Recommend
CEO approval
Business Outlook

Pros

Let's be honest. Job security and retirement benefits are the main "perk" of federal employment. This job does allow some telework, but the current administration is attempting to end it and has already eliminated it for some groups of employees (e.g. paralegals), so don't count on this remaining available. There is paid vacation and sick leave, and parental leave has been passed by Congress but not actually enacted by OPM. You will only have to work a 40 hour work week.

Cons

Management will think you are the enemy at all times. Depending on your office, the work environment will range from strained to toxic. The quality of your training will depend almost entirely on your mentor. You will have strict quotas and legal decisions will be treated as interchangeable widgets. You will be told you are not a real lawyer, barred from using JD after your name, and reminded you do not represent the agency in any legal capacity. You have no opportunity to advance. Raises occur only as indicated in the pay schedule. CLE and bar fees will not be paid. When management mismanages your workload, you may find yourself demoted to call center employee because they can't find enough work for you.

1.0
Feb 15, 2020

More Cons than Pros

Recommend
CEO approval
Business Outlook

Pros

Flex time is very nice. You meet some really good people and make some good connections.

Cons

Work is awful. The gap between training and the actual job is too wide. They do not adequately prepare you for the actual work and have really high expectations, which is why half the people are gone by the time your contract is up. You have to like sitting at your desk all day. You deal with a lot of stress and given a mentor who does not have time for you and you have to figure out the work on your own.

Viewing 190 - 192 of 2,785 Reviews

Glassdoor has 2,929 Social Security Administration reviews submitted anonymously by Social Security Administration employees. Read employee reviews and ratings on Glassdoor to decide if Social Security Administration is right for you.