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Social Security Administration

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Social Security Administration reviews

3.1

36% would recommend to a friend

(2,785 total reviews)

Carolyn W. Colvin

34% approve of CEO

23% positive business outlook

Social Security Administration has an employee rating of 3.1 out of 5 stars, based on 2,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Nov 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Greate co-workers Processing documents if you have time is easy

Cons

CSR position is basically being part of a call center No time in between calls to go to the restroom We are forced to put claimants on mute in order to take a sip of water or go to the restroom Majority of calls are people who are already pissed at the administration Management, SSA as a whole does not care about us We can't call out because of how understaffed the unit is and will be reprimanded for calling out All management cares about is themselves and their quotas

1.0
May 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Boring and politics suck. High volume and mind numbing

Cons

Politics, low respect from management, mind numbing

Viewing 229 - 231 of 2,785 Reviews

Glassdoor has 2,929 Social Security Administration reviews submitted anonymously by Social Security Administration employees. Read employee reviews and ratings on Glassdoor to decide if Social Security Administration is right for you.