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Social Security Administration

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Social Security Administration reviews

3.0

36% would recommend to a friend

(2,782 total reviews)

Carolyn W. Colvin

34% approve of CEO

23% positive business outlook

Social Security Administration has an employee rating of 3.0 out of 5 stars, based on 2,782 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

3K reviews
4.0
Mar 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Helping the public understand SSA's crazy benefit system is the best part of my day. Good benefits and job security.

Cons

Trying to outwit outdated computer systems from before I was born in order to get the public something Congress mandated about 40 years after the computer system was designed = not fun. Lots of politics. Lots of nepotism. If you are a master of social baloney, you will shine.

2.0
Mar 18, 2013

Safe, stable, and boring

Recommend
CEO approval
Business Outlook

Pros

Good benefits, job security, good pay for average employee. TSP (401k) matching is excellent, as is pension. There are small bonuses available, but one has to be on a noticable and successful project to get them. Alternative work schedules are good, but they need to go farther.

Cons

Unfortunately, the pension, generous base salaries, and the virtual inability to be fired means that the average employee lacks an incentive to be innovative or leave for other opportunities. This leads to a conservative & insulative culture that tends to be more inward looking rather than risk taking. The hiring process makes it difficult to get the best employees with specific skill sets. Some federal benefits are quirky and not easy to use compared to other large private sector employers. At the executive level, pay is often not commensurate with the private sector or even other agencies. Work from home policies are a must.

4.0
Mar 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Good healthcare, pension, 401k matching, and vacation policy.

Cons

You hit a glass ceiling after about 2-4 years where promotions become scarce, and you have to wait until somebody dies or retires. No real tuition assistance or meaningful help to better your career.

Viewing 2671 - 2673 of 2,782 Reviews

Glassdoor has 2,926 Social Security Administration reviews submitted anonymously by Social Security Administration employees. Read employee reviews and ratings on Glassdoor to decide if Social Security Administration is right for you.