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      Social Security Administration

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      Social Security Administration reviews

      3.0

      36% would recommend to a friend

      (2,782 total reviews)

      Carolyn W. Colvin

      34% approve of CEO

      23% positive business outlook

      Ratings by demographic groups

      Social Security Administration has an employee rating of 3.0 out of 5 stars, based on 2,782 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Reviews by job title

      3K reviews
      3.0
      Mar 6, 2013

      Great coworkers; poorly-managed agency

      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Decent pay, good benefits * The satisfaction of putting claimants into pay status * Collegial atmosphere * Meet interesting people

      Cons

      * Agency is understaffed, underfunded, and poorly run; highest levels of management frequently don't seem to understand the pressures field office employees face. * Massive, endless workload * Applicants are occasionally hostile or otherwise emotional * General pervasive sense of hopelessness and impending doom as the SSA collapses under the combined weight of tens of millions of baby boomers. * Terribly outdated claims processing software.

      2.0
      Mar 4, 2013

      IT Specialist (Project Manager)

      It specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Flexible Schedule with plenty of time off * Plenty of educational opportunities ranging from SkillSoft courses to in-house technical programs * Stability

      Cons

      * Bureaucracy, Bureaucracy, Bureaucracy * No accountability among management * Slow pace of work (and when I say slow, I mean SLOW) * The aging IT staff, largely, lacks motivation

      4.0
      Mar 1, 2013

      One of the best places to work if you like knowing you are making a difference.

      It specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Connections. You meet so many people. You have access to learn how to serve the public, have access to manage large projects and really stand out in the agency. It was worth working there once.

      Cons

      Management changes can sometimes be unsettling if you are not used to the politics that comes with it. They start you out very low on the salary tree, depending on your qualifications and make it almost impossible to get hired at a higher grade. Grade increase rules and the forms to fill out are not like a normal job promotion and you have to fight for that position.

      Viewing 2674 - 2676 of 2,782 Reviews
      Related searches: Social Security Administration jobs | Social Security Administration salaries | Social Security Administration benefits | Social Security Administration interviews
      ReviewsSocial Security Administration reviews

      Glassdoor has 2,926 Social Security Administration reviews submitted anonymously by Social Security Administration employees. Read employee reviews and ratings on Glassdoor to decide if Social Security Administration is right for you.