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      Social Security Administration

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      Social Security Administration reviews

      3.1

      37% would recommend to a friend

      (2,783 total reviews)

      Carolyn W. Colvin

      37% approve of CEO

      23% positive business outlook

      Ratings by demographic groups

      Social Security Administration has an employee rating of 3.1 out of 5 stars, based on 2,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Reviews by job title

      3K reviews
      2.0
      Oct 10, 2008

      Great job if you're already rich and want time off.

      Financial management analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of time off, very clear about your pay. The structure of the organzation is very clear, and you know who you report to and who they report to.

      Cons

      No bonuses, government structure is tough, your pay grade dictates the amount of respect people give you. It is tough to advance quickly, even under career ladder positions. They pay is $20,000 less, roughly speaking, for the lower level positions, and the gap widens significantly as you move up.

      3.0
      Oct 2, 2008

      It used to be a career, now it's a job

      It specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting work, real people do get help, sense of accomplishment, most places are decent regarding employees balancing work and home life, benefits aren't that bad. You do get a lot of responsibilty and often handle large cost projects. It opens the door for other federal work, and management seems interested in finding new blood.

      Cons

      Federal payscales, timid management, insular culture, some managers who need to be reminded slavery was abolished. Focus on new blood often means old timers can forget advancement. Often no time or budget to do things right, but we somehow find both in order to do it over.

      4.0
      Sep 23, 2008

      Social Security Is Not What People Expect

      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and decent pay - the federal Thrift Savings Plan is comsidered to be among the best 401k- type programs available. Pay is lower than comparable private sector jobs, but job security is better - a lot of people need SSA's services, and there's a lot of demand. Excellent camaraderie between employees - staff works together very well and they work together to provide top-caliber customer service. Good opportunity to advance if you're willing to work at it. Most managers and supervisors know their jobs well and try their best to create a positive work environment. Many employees committed enough to work for the long term, and this has mostly been encouraged.

      Cons

      Lack of staffing - never enough people available to handle all of the walk-in, call-in, and phone-in customer traffic. Too much emphasis on statistics and short-term numbers at the expense of good customer service. Too dependent on video-based teletraining. Changes in work rules due to legislation is a constant.

      Viewing 2773 - 2775 of 2,783 Reviews
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      ReviewsSocial Security Administration reviews

      Glassdoor has 2,927 Social Security Administration reviews submitted anonymously by Social Security Administration employees. Read employee reviews and ratings on Glassdoor to decide if Social Security Administration is right for you.