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      Social Security Administration

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      Social Security Administration reviews

      3.1

      37% would recommend to a friend

      (2,783 total reviews)

      Carolyn W. Colvin

      37% approve of CEO

      23% positive business outlook

      Ratings by demographic groups

      Social Security Administration has an employee rating of 3.1 out of 5 stars, based on 2,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Reviews by job title

      3K reviews
      1.0
      Sep 8, 2008

      SSA-Are you sure you wouldn't rather just clean toilets for a living?

      Legal
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fair amount of sick and vacation leave annually

      Cons

      Rewards based on relationships with management, not merit. Management is completely incompetent with over-inflated egos stemming from the prestige of working at the least prestigious government agency in the country. Unreasonable amount of control freaks who request that you obtain permission for the most minimal requests. Co-workers joked that they may need to ask is it okay to use the bathroom. The experience gained here is not marketable. Unless you want to work with SSA your entire life, other employees will frown at your lack of experience. If you are an attorney, definitely steer clear of SSA. SSA claims that you will write legal "documents" but in reality, a monkey could be trained to prepare an SSA brief.

      5.0
      Aug 17, 2008

      Great employer, if you are in the right spot

      District manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job security, advancement opportunity, nationwide career choices, proud history of public service, vital social program that is important to almost all Americans. You can apply for position anywhere in th country, and you get locality pay for higher cost of living areas.

      Cons

      Bureaucracy, some components have no connection to public service, too many layers of management

      3.0
      Jul 26, 2008

      Govt--an OK place to work

      Technical expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      The retirement pension, the ability to take off from work with little notice, the co-workers. We meet and help people from every day walks of life and the work can be very rewarding in that respect. It is actually possible to make a change in people's lives from a public contact job. The older you get, the more you see the value in having a job that has a decent pension package and the ability to contribute to a deferred savings plan such as our TSP. If you work in an office close to your home, that is a plus too.

      Cons

      Employees are treated like white-collar factory workers----it's a production line mentality. There are so many layers of management and each layer is so afraid of the layer above them that they tend to make everything look good so that their superiors don't know (as if they want to know anyway) how bad things actually are at the public contact level. Staffing is constantly reduced and the remaining employees, many of whom may not be particularly adept at their current position, are expected to produce more and more. Since we do little outside hiring, the talent pool within SSA is getting real thin.

      Viewing 2776 - 2778 of 2,783 Reviews
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      ReviewsSocial Security Administration reviews

      Glassdoor has 2,927 Social Security Administration reviews submitted anonymously by Social Security Administration employees. Read employee reviews and ratings on Glassdoor to decide if Social Security Administration is right for you.