Softchoice reviews

3.8

75% would recommend to a friend

(1,291 total reviews)
avatar

Andrew Caprara

81% approve of CEO

66% positive business outlook

Softchoice has an employee rating of 3.8 out of 5 stars, based on 1,291 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Softchoice employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Apr 12, 2017
Recommend
CEO approval
Business Outlook

Pros

-relaxed culture -young energetic workforce -exposure to all the technology through IT stack -amazing onboaring program

Cons

Ultimately, Softchoice is a national reseller, and a great starting point of your IT career. You'll have the great opportunity of working with a dearth of oem vendors to really build your knowledge of the IT stack. With that said, don't expect upper management to invest in you past the on boarding, as far as they're concerned, you're just another cog in a machine to make Birch Hill (the VC that bought out softchoice) as much money as possible. From a sales enablement perspective , you'll get next to no support, be tasked with a quixotic quota and if you're the lucky few that didn't inherit a "hot potato" account which will allow you to hit plan and bring in that quixotic quota congrats, you'll receive total compensation (base and commissions included) equivalent to 3-6% of what you made for the company. There's no corporate ladder to climb at Softchoice. Stay here for up to two years, network with your vendor partners and jump ship to a more egalitarian and rewarding oem company when the opportunity arises. If you're here for longer than 24 months, you're just holding yourself and your career back.

1.0
Sep 1, 2021
Recommend
CEO approval
Business Outlook

Pros

They will take you on without an IT background if you want to gain experience on your resume for a future career in tech.

Cons

I saw a review a while back with the same title and it resonated with me. I’m also not going to get too granular. The short version is that great people come in and are underpaid, overworked, mistreated and lead to believe that business systems will eventually improve and career growth at Softchoice is attainable for everyone. I remember doing a post-interview (done with a team member) with a bright-eyed kid right out of University who was a top candidate according to management. I tried to sell that person on their eventual role and career growth at Softchoice. The candidate joined and then left after a few months. Sometimes I see them on my LinkedIn and feel guilty and wonder if my conversation with him played a role in that person accepting us, and assume that I wasted their time. This review will serve as my redemption. When I left for another company, I immediately made a great deal more money, I closed my laptop at 5 and I didn’t bring the stress of my day home to my friends and family. That was something I didn’t realize was available when all I knew was Softchoice.

2.0
Nov 25, 2020

Great company for Sales roles no growth for anything else

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The executive leadership team at this company is solid. If you look at the profiles of the ELT they are relatively new with established careers and the strategy from the ELT is sound -There are career advancement opportunities for employees in Sales positions. You can start as a Account Manager and navigate your way to a manager, outbound, DSM, RVP -Provides all the other perks of other tech companies such as beer cart, bring your dog to work, ping pong tables, onsite gym (if you are into that stuff) -Company has many corporate social responsibility initiatives such as a day to volunteer, Softchoice cares and many other events -ELT really tries to stick to being human and inspiring and handled the shift during the pandemic very well.

Cons

-Below market salaries across the organization. This company would spend more to hire a new employee then pay an increase to maintain an existing one -High turnover. This company struggles to retain top talent so your are left working with mediocre staff. During my time here I would be surprised if anyone stayed longer than 2 years. In sales it can be as short as 6 months -This company is a Sales company first, as such 90% of P club seats are allocated to Sales employees. The criteria for P club is also very straight forward if you are in sales. For non-sales roles you are fighting with other departments (eg Ops, marketing, Sales Ops, Payroll) to get a P club seat and the criteria isn't as straightforward. I can tell you from my experience it really wasn't based on merit -Lack of career advancement opportunities for roles outside of Sales. The company doesn't do a great job with career development for employees. They spend a lot of time talking about the tools (successfactors) but not enough on building a framework for managers to have these discussions -Rampant nepotism at this company. There are managers, senior managers, directors that don't deserve to be in them. If you are an overachiever this can be discouraging to move up in the company because it isn't based on your performance or merit. -This company is very stingy when it comes to spending on employees. The company generates more than $1B in revenue but charges employees $20 for christmas party entry and additional cost if you want to bring a plus one. Not only that you only get 2 drink tickets, and if you are lucky you may be able to expense your ride home. Imagine working for a company that generates that much money but unwilling to splurge once a year for their hardworking employees -As mentioned above ELT is great, SLT not great and therefore not capable of executing company strategy well. The company recently underwent tech transformation as part of digital strategy but SLT members were incapable of execution and roll out was disastrous. -Long tenured employees at the company aren't the greatest to learn from. They just stick around cause their have their money invested in the company shares. So if you are young, driven, and ambitious you will be working for these folks to drive up the share price and cash out

Viewing 358 - 360 of 1,291 Reviews

Glassdoor has 1,363 Softchoice reviews submitted anonymously by Softchoice employees. Read employee reviews and ratings on Glassdoor to decide if Softchoice is right for you.