Softchoice reviews

3.8

74% would recommend to a friend

(1,292 total reviews)
avatar

Andrew Caprara

78% approve of CEO

64% positive business outlook

Softchoice has an employee rating of 3.8 out of 5 stars, based on 1,292 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Softchoice employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jan 25, 2012
Recommend
CEO approval
Business Outlook

Pros

The benefits serve quite well and the occasional happy hours are nice.

Cons

Supervisors/management are hardly there for you- they often place unrealistic expectations but aren't there to guide, support, or encourage professional growth. Hardly any work/life balance, they make you crank out results/sales in additional to providing excellent customer service to clients- the workload of 3-5 people get placed on just you alone. The job can be extremely stressful, definitely a cut-throat company and I not recommend this place to anyone.No positive feedback to employees and supervisors only look out for themselves and how they can advance faster. There are many other company's in this industry that will look out for your professional growth, health, and happiness, so choose them instead.

1.0
Aug 19, 2011

horrible place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

if you want to sell every IT part in the world it's a great place to be. They compete with CDW and other online resellers while trying to sell high end solutions.

Cons

Softchoice is a very rigid place to work. You are measured on so many metrics it's hard to get work done. Selling a solution is painful as you will be beaten up for not selling Microsoft licensing. If this is your first job out of college then its a great starting place, but everyone leaves after a few years. Just know that going in.

4.0
Apr 1, 2011
Recommend
CEO approval
Business Outlook

Pros

Softchoice is a genuinely interesting, active and 'young' company, with a relaxed in-office atmosphere and fairly trendy facilities. The ability to bring a dog to work or visit someone else's should not be under-rated. Many employees are bright, friendly and interested in a sense of community - the company's greatest strength are the people who last past their first year, and aim to make a career of it. The benefits package is excellent - and underutilized - compared to many employers. On-site gym at head office is nice, monthly 'beer cart' and President's Club trips are all nice up-ticks. I am seldom unhappy about coming to work; my co-workers make all the difference. If you're willing to put your head down and work hard, keep your nose clean, and be patient, you can do pretty well here.

Cons

Impossible not to sound mercenary, but pay is notoriously poor for all elements; Sales complain endlessly about their still-superior pay, which demoralizes support groups. Recognition and fiscal incentive for the crucial, hard-working operational teams is notably lacking - many are self-motivated or strive because of their teams, not because of immediate management or reasonable rewards. There are some excellent mid-level managers, but again, Operations is afflicted with mutually-supportive ineffectuals, to the organization's detriment. High turnover in Sales positions destabilizes, while popular managers proceed through a string of Byzantine management roles. I've personally seen effective but less-popular team leaders and managers be passed-over for better connected candidates, regardless of their actual experience vis a vis the new role. For no apparent reason, upkeep of simple facilities (kitchen areas, bathrooms) seems to challenge facilities; cleaning is minimal at best.

Viewing 433 - 435 of 1,292 Reviews

Glassdoor has 1,364 Softchoice reviews submitted anonymously by Softchoice employees. Read employee reviews and ratings on Glassdoor to decide if Softchoice is right for you.