What it takes to make this place a career in inside sales is being very tech savvy, super resourceful, consistent, and have a structured follow up process.
You also need to be able to focus on yourself. This can be a challenge in many ways. Most days you are surrounded by ten different genres of music at ten different volumes, getting hit in the head with nerf bullets, bells ringing, whistles, gongs, and the screaming like banshees when a sale happens.
Other focus difficulties come from feeling a sense of pending turnover amongst the sales floor. This comes from those not doing well, who are burnt out from working 12 hour days, 6-7 days a week and not receiving a lead in 3 business days, with a tiny pipeline of closed business unable to generate referrals. Plus not making money other than a $2k base. This leads to water cooler talk galore, and if you don't block this out, you're done.
Another issue is how leads are distributed. "Top closers" get more leads. Top "gross" closers get more leads. More customers are canceling because of sales reps performing sub par consultations in order to maintain their pecking order in lead distribution.
It will take a fresh recruit having 20 installations a month to make $100k. Nobody is doing that. None.
Koolaid on the battlefield - consultants come out of training on fire ready for war, charging the hill, full of the koolaid served by the gallon. They fight and fight and in anywhere from 1 month to a year, they're full of holes, bleeding that koolaid all over the desert....and eventually they die. Its sad.
