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SolarCity

Acquired by Tesla

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SolarCity reviews

3.5

61% would recommend to a friend

(2,336 total reviews)
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Lyndon Rive

84% approve of CEO

56% positive business outlook

SolarCity has an employee rating of 3.5 out of 5 stars, based on 2,336 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SolarCity employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Oct 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Fun group of people to work with. For young people in their 20's, who haven't worked anywhere else, or who might not have a college degree, this job could be great for them.

Cons

But for those of us who are experienced sales people, especially B2B, this job is a total grind. Very long hours as a Sales Person. Requirements to work weekends and nights. 70-80 hour work weeks. Poor training, for such a large established company. Very bad compensation package, but base salary is good compared to most of the industry. Commission and bonus is based on net sales not gross. So if you sell a job that ends up having a bad roof (something you as the sales person could never know.), then those jobs don't count toward your bonus goal and you don't make commission on them. There are usually 2-3 of these per month. Also the company is growing so fast, there are large gaps in most everyone's knowledge through the whole sales and installation process internally. This makes for frustration on the part of the customer who might not have an ideal situation for installation. With huge goals for each month, your customers become numbers and it is a challenge to provide them with adequate customer service. In addition, because the job is not easy and the hours long, the management staff regularly has rah rah meetings and quite frequently smacks of the religion of SolarCity dogma where one might feel one is in a large cult meeting, rather than a SolarCity corporate sales meeting. And lastly, the HR department is extremely absent. It is difficult to get a hold of anyone while you are there and almost impossible after you have left on good terms. They didn't even provide an exit interview. The whole company seems to be flying by the seat of their pants. In fact, the worst part is that the company slickly gets around paying commission, which is a sales person's salary and should be paid by law in California. But the company says you don't get commission if it isn't "earned". Meaning, paid to you on a check while you still work there. This is completely bogus and any commission on deals that have been through final contract should be paid. Very shady. Just know this going in. It is a shame that this company talks out of both sides of their mouths. Yes, they are green and really promoting solar and saving the world from global warming. But on the other hand, they do not treat their sales staff well and literally cheat those leaving out of part of their salaries.

2.0
Dec 9, 2013
Recommend
CEO approval
Business Outlook

Pros

Having worked at Solarcity as well as a number of other solar companies in the San Francisco Bay Area, here's my perspective on working in the "Green" . . ."Clean Tech" . . . "feel good industry" of solar power. Pros: No question solar power is good for the environment No question SolarCity, SunPower, SunPower and your local community installer are helping to create a distributed infrastructure of clean energy. No question American Jobs are being created! No question these jobs are a great learning experience for 1st time job seekers or those looking to make a career transition. Now the Cons . . . or more aptly . . . the truth about working in solar. Read on . . .

Cons

First you have to strip away the feel good gloss and see what the industry is really all about - making money in a Wall St. kind of way, with all the associated thrills, ills and obfuscations - Solar Leases, PPAs, Solar Loans. So far SolarCity, Sunngevity and to a certain extent, SunPower have failed the "making money part". So how do you make money in the solar industry if you're SolarCity or Sungevity, or Vernego, or Sungate, or RealGoods Solar or . . . the list goes on and on. The only chance you have is to pay exceeding low wages for non sales positions, or dangle the carrot to those sales personnel who think they can make a six figure salary with relative ease (50 hr work week, which should be the minimum for any sales position that has potential). Now, please note this does not include c-level executives because that's the way capitalism works! And capitalism is about making money, and more money and more money. And Solar power is about being green, saving the planet and feeling good about one's lower monthly electric bill. Unfortunately, when you put the two together, people get burned. You just have to read a few of Solarcity's GlassDoor reviews to feel the ill will towards the company. After reading most of the SolarCity review, I found they fell into four categories: 1. A certain number of reviews just seems to be made up to compensate for the 1 star reviews. These reviews seem to be short, vague and generated by someone who needs to take a course in creative writing. If you're going to make up a review, put some meat into it! Here's an example: I love working at Solarcity because I get to experience the interaction between high level finance, construction, logistics and public policy while helping to build America's clean tech infrastructure . . . one roof at a time! Oh, sign me up!! 2. People who have just gotten their first job and are just elated to be employed, and even more elated to be saving the planet. 3. People who took the solar hook, bait line and sinker, and quickly found out they're working at a glorified roofing company cloaked in the veil of a feel good green company. 4. Sales folks who realized that selling solar in a tough business. And even tougher once you realize the touted offerings (no down solar leases/ppa) are typically the worst investment for the residential homeowner. So as the title of my post states: Don't Drink The Kool Aid Until You Know How It's Made! And more importantly, do your due diligence before applying/accepting a job. Best, Big Volt

1.0
Mar 20, 2014
Recommend
CEO approval
Business Outlook

Pros

All the lies they tell you as you are hired.

Cons

I have been with SC for almost 2 years and have worked for three different departments. There are so many CON's its hard to remember them all. I can tell you the biggest con of all is that their rate of growth allows people with little to no experience, selling or installing solar, to be your service provider. The sales person has no technical knowledge of solar, its all done by fancy software that is buggy. The engineers and designers mess up almost 100% of designs and engineering. SolarCity won't even get new designs approved by the city or the customer while the install is already in progress. The installers end up redesigning that morning just to get the job done and "kW on the board", so they don't lose their jobs. Keep in mind these are installers with less than 1 year experience. I don't think there are many crews in my area that have more than 1 guy with over a year of solar experience, and no construction or roof experience at all. It's unreal how many roofs have their lifespan shortened while the unwitting salesperson tells the homeowner solar will make your roof last longer. That's just plain stupidity. Holes don't get patched all the time, wires are put in the wrong places, and the most common saying we use is "it's not my house". Most of these guys have never had to use a square, a level, or a tape measure accurately. SolarCity's goal is to get you to sign a 20 year contract and blast a solar system onto your roof in as little time as possible. They experiment with equipment on people's multi-million dollar homes, break OSHA rules, and have no regard for the city planning departments at all. My advice is do not get allow these people in your home. Do not get a system from SolarCity no matter how good the deal seems. Finance your own system and have highly trained professional installers install your system. How can you tell the difference. EASY! The sales person, auditor, designer, engineer, and installer should all be able to come to your house and talk to you. Take you up on your own roof and show you. Give you a thorough understanding of the materials that will be used. And all these people should say the same thing and not pass the question to the next dept. SolarCity is broken up into so many departments in different area's that NONE of these people ever come in contact with each other, they just blame each other when something goes wrong; instead of worrying about the customers install, roof, and security.

Viewing 4 - 6 of 2,336 Reviews

Glassdoor has 2,374 SolarCity reviews submitted anonymously by SolarCity employees. Read employee reviews and ratings on Glassdoor to decide if SolarCity is right for you.