SolarCity reviews

Promotions go to people who push quantity over quality which does not lead to a good customer experience. work-life balance is poor at best, if you have a family you like to see, this is likely not the best place for you to work. Benefits plan is subpar. Compensation is very poor once you leave the San Mateo headquarters, employees in Las Vegas are making far less than those in San Mateo and putting in longer harder hours. Under the direction of the VP in Las Vegas that came from sales, SolarCity has become a numbers company. Employees seem to just be a number now and they are expected to put out a massive amount of work to keep the "metrics" high. Fast work, fast install, fast fast fast all to make the numbers look good will lead to the sun setting on SolarCity because in the end quantity will NEVER trump quality. Other little nit picking type things would be the dress code in Las Vegas. UPS, a fortune 500 company, wears shorts BUT SolarCity Las Vegas can only wear shorts on a Friday. A city where the average daily temp is 100+ in the summer and an office that is not open to the public is forced to dress like they deal with customers face to face each day. Holidays are becoming a thing of the past due to once again the work-life balance and the fact that the Las Vegas office is being run by a former sales manager who thinks like a sale rep and not a VP and does not understand most of the processes each department she controls handle on a day to day basis.

Then the honeymoon was over. You were told you weren't working fast enough or doing enough. I was told "you don't have to work harder, but smarter." Meanwhile, tools weren't provided to do so and you ended up working long hours at a low salary pay. I worked many 10-12 hour days. People were burned out and the stress and tension in the air made it tough to work there. While I loved the employees I worked with, the lack of work/life balance really takes a toll. Management is really poor in certain departments and unless you're in sales, training is quite poor. If you have any issues or go to HR, they are no help and very disorganized as well. It's appalling as HR is pretty cut and dry and not a new industry like solar. No excuses there.