SolarWinds reviews

3.8

71% would recommend to a friend

(264 total reviews)
avatar

Sudhakar Ramakrishna

79% approve of CEO

66% positive business outlook

Reviews by job title

264 reviews

Reviews about "Compensation"

Return to all reviews
3.0
Oct 24, 2024
Recommend
CEO approval
Business Outlook

Pros

New marketing leadership may bring a fresh perspective and energy to the team. Many of my coworkers were genuinely wonderful, and I had a couple of great managers. The pay was pretty decent, even though promotions were hard to come by. They do have a massive customer base and a good reputation for their legacy products.

Cons

SolarWinds is still struggling to find its footing in a changing market. They are attempting to move into the observability space, but the product and messaging are confusing to customers. The sluggish pace of product development is extremely concerning, and they are rapidly running out of runway to secure market share. The saas product is woefully underdeveloped still, two years after launch. Customers who buy it are at high risk for churn, and it's not competitive in the market at all. It's very difficult to make progress on anything due to information silos, egos, and death by process and policy. PMMs frequently stall projects because of a failure to complete tasks, which comes with zero accountability. Their marketing playbook has not evolved, and even simple things like web personalization isn't possible because of the massive amounts of tech debt. Forget trying to get accurate numbers or data from Salesforce—it's not possible.

avatar
SolarWinds Response
1y
Thank you for taking the time to share your feedback and experience working at SolarWinds. At SolarWinds we continue to evolve and simplify our products to support our customers, just as we have for the last 25 years directly based on feedback from our THWACK community of over 200k registered users. During our SolarWinds Day event earlier this month, we announced new and expanded capabilities across both our SaaS and self-hosted observability options and unified Hybrid Cloud Observability and SolarWinds Observability under a single SolarWinds Observability brand. At SolarWinds, we value collaboration and accountability. We appreciate your concerns, and we continuously drive change to improve visibility and support the business.
2.0
Oct 21, 2024
Recommend
CEO approval
Business Outlook

Pros

- Benefits were decent - Pay was decent - Most co-workers were great - Implementation timeline of products were fairly quick - Solution Engineering team was awesome!! Loved all the guys & their leaders. Probably my favorite part of the whole company.

Cons

- Products are not up to todays standards, if you're going feature-to-feature you lose the deal most of the time. For me, it was all about timing and getting the customer to close fast... this was my key to success. - The worst of the cons was horrible management, Director & above is what I'm referencing. They live out of reports rather than live in reality sadly. Although they were nice guys, truly they did not listen to us on what needed to improve. Unfortunately, I think some needed to be relieved of their duties to bring some fresh air into the organization(s). Most have been working at the company for years and are living a comfortable life & aren't being innovative because they feel safe. I lost deals due to folks being stubborn and thinking they knew better than me because I didn't have the same experience as them. I'm being vague intentionally, but there was lots of problems with Directors & above souring my deals. - Quota was unrealistic for what leads were coming through and where the product(s) were at in the market. Funny side not - when doing cold outreaches, you will have to explain that you're not a solar company but a tech company more than I would like to admit.

Viewing 34 - 36 of 264 Reviews

Glassdoor has 1,558 SolarWinds reviews submitted anonymously by SolarWinds employees. Read employee reviews and ratings on Glassdoor to decide if SolarWinds is right for you.