SolarWinds reviews

3.7

70% would recommend to a friend

(1,457 total reviews)
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Sudhakar Ramakrishna

78% approve of CEO

64% positive business outlook

SolarWinds has an employee rating of 3.7 out of 5 stars, based on 1,457 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SolarWinds employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Aug 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Lunch 2x/week Coworkers are generally cool Onsite gym and cafeteria. Coffee and snacks available all the time

Cons

To start, the number of fake reviews praising Solarwinds is staggering. Well, if you are in sales, you will make very little money here. All accounts have pretty much been bled dry over the years. The hack in 2020, in case you missed it, made national news, and thus selling the software is now infinitely more difficult. Many customers ripped their entire SW installations out with no plans to ever come back. Nepotism and favoritism run rampant. It is a borderline frat house with 1-2 people getting all the best accounts, leads, in-flight deals passed to them from management. These 1-2 people are the only ones to make quota, with overall average attainment to be around 50%. Leadership is often made up of people who have never sold SW's software and barely understand what it even does. Director level and up haven't sold anything since the 90's and thus there is a very old school mentality in place, which customers are put off by. Sales strategies are VERY aggressive, demanding an order today or else you lose your offered discount. Director's won't last more than 1-1.5 years before getting fired. You won't be anything more than a number. Your job is constantly in jeopardy. You will see many coworkers fired each month. PIPs (Performance Improvement Plans) are handed out like candy, and are a signal that management wants you gone. These PIPs often have near impossible goals to reach, and even if you do reach it, you will still be on the radar. <5% of people last more than 2 years there. I watched AE's that had been there more than a decade be fired for having a rough quarter after the hack. There are no sales tools to be utilized. No LI Sales Navigator, ZoomInfo, etc. You have no insight into what Marketing or SDRs are working on. All your business relies on inbound leads/downloads or email plays that you put together. Your account sets will change constantly, about once a quarter. Each time this happens, you'll have around 30 days to close any deals or they are put in someone else's name regardless of dollar value. That 6 figure deal that you've been working on for a year? Not yours anymore. You will be expected to do warm intro's for the new rep taking over and you will receive no credit even if the deal comes in the next day (This happens way more often than you would expect). You will also switch teams every quarter or two, with entirely new manager and team mates. Leadership will often send email blasts to all your deals, without your knowledge. Many times this will irritate the customer and sometimes you will flat out lose deals or have to lower the deal value because of these unprompted and aggressive emails. To summarize the whole Solarwinds experience: You are going to work insanely hard while constantly being micromanaged, in a broken sales organization, where your feedback/suggestions are ignored in favor of "we've always done it this way", and you'll make about 70k/year.

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SolarWinds Response
4y
Thank you for taking the time to share your feedback. Our leadership team truly cares about ensuring that every employee feels valued, is treated fairly, and is respected. We appreciate you expressing your concerns and we take them very seriously. Please reach out to your HR Representative to report this or any other concerns.
1.0
Jul 7, 2016
Recommend
CEO approval
Business Outlook

Pros

If you are a used car salesman, this is a great place to work. Cool co-workers. Food. Decent benefits. You can make good $ here.

Cons

Poorly managed on the sales side. Instead of showing value in some great products, we are forced by management (or maybe I should say micro-management) to pressure existing customers into buying right this second. It is a terrible approach andis a complete turn-off to customers who you are working hard to build relationships with.

2.0
Dec 11, 2015

Horrible Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay. That's pretty much it.

Cons

Business model= whip the sales people and customers until the deal comes in Turnover= 50+ % Too much to list

Viewing 37 - 39 of 1,457 Reviews

Glassdoor has 1,550 SolarWinds reviews submitted anonymously by SolarWinds employees. Read employee reviews and ratings on Glassdoor to decide if SolarWinds is right for you.