Pros
A few great individual contributors, a few standout software products (mostly from acquisitions), and some great customers who rely on the software. Good benefits, multiple opportunities to work with a lot of different technologies by making career moves internally, and a recent focus on more cross-collaboration between different focused teams.
Cons
- Middle management pretends to try, but they offer nothing more than micromanagement, delegation of work, and a forum for personal feedback to be heard and forgotten. There’s also little transparency, and massive decisions that affect your job are made by upper-level management with little-to-no consideration about how it impacts regular employees. - Salaries are below industry standard, and there's really no career path or bargaining power unless you get a competing offer. Management is more interested in how you make them look good than how they can help you set and accomplish career goals. Also it's basically impossible to work towards a merit-based salary increase based on hard work and working extra hours, so negotiate to get as much as you can with your initial offer - it won't increase much no matter how many years you stay. - The new CEO projects positivity and means well, but normal employees don't trust management or the new executives for good reasons. Top talent has exited rapidly over the past year, hiring to backfill and enable new personnel hasn't happened, and new management has only offered empty rhetoric instead of an actual plan to fix the problems. - Product vision and any strategic work is heavily focused on executive-level ambition, at the expense of customers by outright IGNORING their feedback and market-driven expected features. Loyal customers are churning left and right, but the focus is always on making big sales and acquiring market share. This creates massive attrition among sales and customer support personnel who are unable to actually deliver for their customers.