The Engineers and Product are GREAT!!! Sales Team Needs Improvement.
Pros
SolarWinds software is a great product and easy to sell. The engineers are some of the best and brightest. The product team is always working on new releases. Customers are happy.
Cons
Sales reps usually last 3 months before they are fired. Management is constantly changing. Sales reps made a lot of money before but those days are long gone. Everything is "case by case" so there is no consistency to the sales process. Tons of internal conflict. No one knows what is going on and there is no one to ask. Sales reps who do well end up getting fired too. No work from home and vacations are rarely approved. Management presses the sales reps to constantly press the customers for daily and sometimes hourly updates on pending deals.