SolarWinds reviews

3.8

70% would recommend to a friend

(1,459 total reviews)
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Sudhakar Ramakrishna

78% approve of CEO

66% positive business outlook

SolarWinds has an employee rating of 3.8 out of 5 stars, based on 1,459 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SolarWinds employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Nov 9, 2024

Incredibly juvenile sales culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product set; customers want to talk.

Cons

This is not a senior sales culture. Do not fall for job postings that state they are looking for senior sales talent. This is essentially an inside sales culture within a company that is so dependent on retention (renewals) that the revenue lines remain somewhat flat because of a lack of strategic vision. Furthermore, there are too many cooks in the kitchen, as the renewal reps often sniff around in your territory and end up driving sales activity outside of your control. The renewal reps are not strategic enough to see larger opportunities beyond gaining that renewal contract. Also, the company is so paralyzed by their SalesForce CRM dependency that management is only sitting in their offices counting opps and reading updates without getting involved enough with their sale staff. They are puppets of the execs. The sales reps are so locked into their computers because of the requirements to constantly update notes that there is virtually no chance to get out and cultivate new opportunities. Last but not least, there is an ethics problem at SolarWinds. Deals are easily manipulated by channel and renewals. If you aren't part of the "cool kids," management will easily find a way for a sales opportunity to end up with someone else. I have proof of unethical things and have pursued action with an attorney and the Department of Labor. This is a company with paralysis of analysis! Stay away.

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SolarWinds Response
1y
Thank you for sharing your experience at SolarWinds. We value your feedback and take all concerns seriously. SolarWinds is not an entry-level sales organization, and hires candidates based on attitude, commitment, and competence. Within the last few years, SolarWinds has transitioned to a subscription-based sales model. This approach requires collaboration between our Sales and Renewals teams. We do not condone favoritism or unethical practices.
4.0
Nov 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Growth potential across different departments

Cons

Large org can create silos

Viewing 166 - 168 of 1,459 Reviews

Glassdoor has 1,552 SolarWinds reviews submitted anonymously by SolarWinds employees. Read employee reviews and ratings on Glassdoor to decide if SolarWinds is right for you.