SolarWinds reviews

3.8

70% would recommend to a friend

(1,459 total reviews)
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Sudhakar Ramakrishna

78% approve of CEO

66% positive business outlook

SolarWinds has an employee rating of 3.8 out of 5 stars, based on 1,459 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SolarWinds employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Oct 26, 2024

Good Company

Recommend
CEO approval
Business Outlook

Pros

Flexibility and great people, compensation and benefits

Cons

No great hikes as such or Promotions

3.0
Oct 24, 2024
Recommend
CEO approval
Business Outlook

Pros

New marketing leadership may bring a fresh perspective and energy to the team. Many of my coworkers were genuinely wonderful, and I had a couple of great managers. The pay was pretty decent, even though promotions were hard to come by. They do have a massive customer base and a good reputation for their legacy products.

Cons

SolarWinds is still struggling to find its footing in a changing market. They are attempting to move into the observability space, but the product and messaging are confusing to customers. The sluggish pace of product development is extremely concerning, and they are rapidly running out of runway to secure market share. The saas product is woefully underdeveloped still, two years after launch. Customers who buy it are at high risk for churn, and it's not competitive in the market at all. It's very difficult to make progress on anything due to information silos, egos, and death by process and policy. PMMs frequently stall projects because of a failure to complete tasks, which comes with zero accountability. Their marketing playbook has not evolved, and even simple things like web personalization isn't possible because of the massive amounts of tech debt. Forget trying to get accurate numbers or data from Salesforce—it's not possible.

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SolarWinds Response
1y
Thank you for taking the time to share your feedback and experience working at SolarWinds. At SolarWinds we continue to evolve and simplify our products to support our customers, just as we have for the last 25 years directly based on feedback from our THWACK community of over 200k registered users. During our SolarWinds Day event earlier this month, we announced new and expanded capabilities across both our SaaS and self-hosted observability options and unified Hybrid Cloud Observability and SolarWinds Observability under a single SolarWinds Observability brand. At SolarWinds, we value collaboration and accountability. We appreciate your concerns, and we continuously drive change to improve visibility and support the business.
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Glassdoor has 1,552 SolarWinds reviews submitted anonymously by SolarWinds employees. Read employee reviews and ratings on Glassdoor to decide if SolarWinds is right for you.