SolarWinds reviews

3.8

70% would recommend to a friend

(1,459 total reviews)
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Sudhakar Ramakrishna

78% approve of CEO

66% positive business outlook

SolarWinds has an employee rating of 3.8 out of 5 stars, based on 1,459 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SolarWinds employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jul 31, 2019
Recommend
CEO approval
Business Outlook

Pros

50+ products that actually work. People know exactly who SW is as a market leader. While they do not typically innovate or champion the leading edge of IT Monitoring software, they have deep enough pockets to acquire companies that do to bring them into the SW fold. They have really smart sales engineers that know exactly how to use the products to the best of their design and then some.

Cons

Old school leadership mentality of brute force sales tactics. Very little strategy and poor hiring practices. Place is being run by the sales people and HR/Legal/Leadership are terrified to replace terrible people with better people. This in part is because really good people are not looking to join the SW team. They can fire because they dont have people to replace reps. Sales roles are under paid relative to other similar companies in the space. The training is poorly run and focuses on "discounting" as the primary sales tactic to close deals. Its no wonder reps focus on the sales discounting as a closing tactic as opposed to meeting the customer NEEDS first and then discussing the value the products bring to the customers IT Monitoring needs.

2.0
Jan 27, 2018

Great product, but no culture or investment in employees.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

So yes, lunch twice a week is nice, as most have posted, however, most food is average, at best. Gym is decent at HQ location, and they do cover that in benefits. SW suite of products is very good.

Cons

There is no culture. Period. HR will tell you they have it, and they have food truck day, and free ice cream, but at the core it does not exist between employees and management. Some teams are better (marketing) but others (sales, IT) are not. If you are looking at a Sales position, plan to be there less than one year, as they burn through staff, and constantly changing hit rates. I’ve never seen a department go through so many staff. If you are interviewing, ask your interviewer how long they have been with the company. Make sure you can talk to someone that has been there for less than one year. If they have been there more than 3 years, consider that person a lifer, as they are most likely part of the problem with Solarwinds. Folks that have been there multiple years, have fallen into the day to day and are not willing or unable to push teams into different directions. Many times they are even blocked by entrenched upper management. Other than putting money into development, this company is extremely cheap, since their buyout. We needed additional staff, and quite frankly requests fell of deaf ears. Requests that were suggested were often cheap contractors and interns. It was also unacceptable how long it took to get approvals for new equipment or travel. I had little budget for training. Health benefits have also become more expensive the last few years. I also found it was very difficult to move up. I could only ask so many times, and even though I felt I gave them every chance, I’m glad I finally took my leave. The CEO is very inspiring at first, but after sitting in on many all hands meetings, it’s the same boring message repackaged over and over. “Fail often, but fail fast...” (Ex SW employees will know what I’m talking about.) IMO, he only cares about sales, and the next acquisition.

3.0
Feb 25, 2016

New Management

Recommend
CEO approval
Business Outlook

Pros

Free lunch twice a week, causal dress

Cons

New micro managers and loss of bonus, plus workload is unbearable

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