Pros
gym, Pre-covid, there was free food 2x a week if you don't mind your cholesterol-raising and constant weight gain.
Cons
Only the good soldiers survive, do as your told and nod to all their ideas and you'll be ok. Your ideas are rarely taken seriously. Instead you will hear all the catch phrases like, "I like your enthusiasm, we'll look at it". "Hold tight, we'll look at that next quarter. " All they care about is hitting a number, and all your ideas about improvement or education be dammed. Management structure in Utah is a complete joke. They never provide you with educational opportunities or give you guidelines on how to move up. Those opportunities appear to be only for people of like minds. Nepotism runs deep in this company. VP's exist that only got the job because the literal big brother opened the door. That's just one example. Management will learn the latest trends in Organization Behaviour from HR and give you an hour of "training" as long as it doesn't interfere with your time on the phone. Most of these trends are basic 101 classes learned at any accredited school in the last 20 years, but they act like it's a brand idea. They rather you learn the psychology of an introvert vs an extrovert than how to streamline business processes. If you're in sales, you will get 100's of useless emails a day that someone closed a deal, regardless of deal size. You are warned against writing rules to auto store that in a folder or just delete it. So, you are required to read each one. Old CEO was a closet racist. Maybe with the new CEO they will finally have some diversity in the upper management ranks. Departments are completed segregated. Accounting and legal, look down on sales, sales look down on support, support looks down on everyone. There is no cohesive culture, just constant separation of groups as evident in company functions. Sales have constant dinners and outings, while support is lucky to get a gift card. They tell you, you are a salaried employee, but then lecture you if you leave 5 minutes early. Twice in the last 15 years, they were sued for over-working their sales and support teams. Most people got paid off to shut it down. Before the lawsuits, no one was allowed to leave at the end of each quarter until management blessed it. That practice was removed after the lawsuit, but you are still on the hook for leaving a few minutes early or arriving a little late. You are constantly looking over your shoulder when getting a cup of coffee.