SolarWinds reviews

I was hired into an executive leadership role at SolarWinds under the current CEO. While optimistic about the opportunity to turn the business around post breach, I started to realize it was all wishful thinking. 4 of the 6 other executives I interviewed with left the company within months after I started. In less than 6 months I had 3 different managers and ZERO performance reviews or feedback. The product strategies changed weekly. Plans would be set only to be scrapped and new plans introduced. It become clear there was no product plan or vision, just a lot of guessing. Any new ideas I tried to introduce were just met with resistance. And what good work was done was blatantly claimed by other executives. The culture it turns out was corrupt, with only lip service about how much leadership C.A.R.Es. I was happy when I left, and felt badly for the people who remained. The employees are very good, but they can not succeed with such poor leadership. And if customers knew how poorly the company is managed, I think they would leave even faster.

SolarWinds is still struggling to find its footing in a changing market. They are attempting to move into the observability space, but the product and messaging are confusing to customers. The sluggish pace of product development is extremely concerning, and they are rapidly running out of runway to secure market share. The saas product is woefully underdeveloped still, two years after launch. Customers who buy it are at high risk for churn, and it's not competitive in the market at all. It's very difficult to make progress on anything due to information silos, egos, and death by process and policy. PMMs frequently stall projects because of a failure to complete tasks, which comes with zero accountability. Their marketing playbook has not evolved, and even simple things like web personalization isn't possible because of the massive amounts of tech debt. Forget trying to get accurate numbers or data from Salesforce—it's not possible.