The downside is strictly limited to the people leading the Technical Support program. The current VP of Support is no more than an individual contributor masquerading as a professional. I worked for over a decade at SolarWinds. Every boss or Director or VP, took the time to get to know the people in Leadership positions. Especially Senior Leadership. However, there was no investment made in me as a person or leader. Instead, several leadership positions over the last two years started being filled by friends and former coworkers of this VP of support. Those new leadership hires had no direct reports but carried Manager titles. Eventually, I was quite coldly asked to work from home instead of the office one day. The next thing I know I was asked to take a severance. After a decade of service and a proven track record of great performances (with the exception of one 6 month period in my entire career, I was an exceeding performer), that was it. Laid off at Christmas. So my story is quite personal. But to be honest, I saw it happen to better people than myself over the last two years and the reign of current leadership in Support. I just tried to convince myself that they wouldn't do that to me. And yet here we are. So, word of advice if you are reading this, maybe let the current leadership fail and move on to stripping the resources of the next company before you move on to SolarWinds.
