Solera reviews

2.9

38% would recommend to a friend

(439 total reviews)

Darko Dejanovic

31% approve of CEO

29% positive business outlook

Reviews by job title

439 reviews

Reviews about "Compensation"

Return to all reviews
1.0
Jan 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Decent salary, people you work with are cool, good training

Cons

They measure your bathroom breaks and will reprimand you if you take too many, even after you explain you have a health reason for it. Also, you don’t get your own leads, you have a pool of leads you call from, and you’re expected to call people even after they’ve told us multiple times to stop calling. You don’t get to make any progress on your own leads because after one call it moves the lead to someone else’s name. So you either schedule a demo on the first call or you lose the lead. Incredibly high turnover rate for the reasons listed

avatar
Solera Response
6y
We appreciate you taking the time to share your feedback with us. The contents of your review have been shared with our executive leadership team. Thank you!
3.0
Dec 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Free lunch catered in every single day (at westlake location), unlimited snacks and drinks throughout the day, my manager is laid back and understanding- he’s an actual person that cares about you and your family. Located in very nice neighborhood. Free gym access across the street at Larry North Fitness Club. Generous ramp up commission the first 60 days on “the floor “. Training is fun and probably the most enjoyable part of this job.

Cons

When you first get out of training, for the first 90 days, you’re 100% cold calling. The clients you call are rude most of the time and just hang up because they think we are telemarketers. Leads that come through the dialer are recycled so much we call the same leads sometimes twice in one day. I feel like it’s a hard sell- it’s all over the phone so if you’re face to face; it might not be so enjoyable. Very boring.

avatar
Solera Response
6y
We greatly appreciate you taking the time to share your experience with us. Your feedback is much appreciated and is shared with our executive leadership team.
1.0
Dec 21, 2019

Highly stressful

Recommend
CEO approval
Business Outlook

Pros

Great pay, training was in depth and they were very patient with us. Great hours. Management really works with you

Cons

Quality process makes no sense they have all these different knowledge articles you are supposed to attach to your case but some are very similar and you get docked lots of points for using the wrong one.

Viewing 307 - 309 of 439 Reviews

Glassdoor has 2,488 Solera reviews submitted anonymously by Solera employees. Read employee reviews and ratings on Glassdoor to decide if Solera is right for you.