Solera reviews

2.9

39% would recommend to a friend

(1,825 total reviews)

Darko Dejanovic

30% approve of CEO

30% positive business outlook

Solera has an employee rating of 2.9 out of 5 stars, based on 1,825 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Solera employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Jan 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote work, casual dress code.

Cons

You are a number at this company. Your value is determined by coldly calculated performance metrics, and even the top performers receive no recognition, bonus, or incentive for their work which keeps the entire company operating. Management is indifferent to communicating with production staff, only to scold them when their numbers aren't high enough to present to their own higher-ups. They are clueless as to how to actually perform the job, so questions are always deferred to fellow tenured staff instead. Their positions are useless outside of enforcing frigid procedural minutia, like denying your requested time off, or scheduling "meetings" which only involve reading numbers. There is no opportunity for advancement, whether from above or making it yourself. The only change you might see is shifting from one niche department to the other, with no significant differences in responsibilities or pay. There is no cohesive culture, vision, or comradery; just people clocking in, doing work, and clocking out. The work is easy enough, but the volume and expectations are extremely high due to constant staff turnover. No, of course you won't be paid extra for doing the work of two people.

1.0
Jan 13, 2022
Recommend
CEO approval
Business Outlook

Pros

As everyone has said, the free food and snacks are ok, but don't expect anything fancy, everything was pared down to the most average food you could possibly imagine.

Cons

The Solera of today is not the same as just a few years ago. Back then, the start-up culture they tried to foster was high-energy, high-reward, and frequently chaotic and misdirected. But you were allowed to fail fast, pick yourself up, and move on. The company culture, and values, were everywhere. Literally written on the walls, and any company swag you'd get. Tattooed on the arm of our CFO. Back then, we'd occasionally get cynical about them, but more fool us, there was at least a strong culture that ultimately led the company to having your back, even if it didn't always seem that way. It wasn't for everyone, and there was a lot of churn, especially in HR & Finance, but those that survived generally flourished, and the good times by far outweighed the bad, with a strong sense of camaraderie. In 2016, Vista Equity acquired Solera, apparently for far too much. For the first two years, nothing much changed, but in 2018, everything changed. The CEO, and eventually his entire team, were ousted. The new CEO stuck around for a couple of months, before seeing the 'strategy' and bailing. That was the first red flag to many of us. Vista implanted another CEO, and ultimately nearly all of the leadership team. Over the next couple of years, many good people left, and many more were let go, to either not be replaced, or be replaced off-shore. IT support was outsourced to the lowest bidder. Covid arrived, and people had to work from home. As a result 2021 saw the implementation of various 'productivity' (spying) tools to make sure you were working. Of course, the tools are flawed, they always are, but in the new zero-trust culture, it gave the management team some sort of comfort. Another couple of companies from Vista's portfolio were merged into Solera in an attempt to find more 'efficiencies' and ultimately to bundle up a few less-than-stellar Vista companies into something that might eventually be viable for a sale. In the space of about two years, maybe 80%+ of the people I worked with, many of whom were friends, left. If you're looking for a company that might pay ok, but does not remotely care about your work/life balance, your opinions or your general well-being, then this could be the place for you. The very high rate of churn means you could move up the ladder quickly. Make no mistake, Vista are working to a highly tested playbook to eventually divest Solera. They know exactly what they're doing. They over-paid for something that was not as it appeared, and now they're trying to tie up a bunch of loose ends so they can make bank and get out of there. Everyone that still works there knows exactly who will benefit from all of this, and the other 99% can just suck it up and move on.

1.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Despite the awful working environment, my colleagues were amazing. The office building was great with an onsite gym and cafeteria and lots of covered, free parking.

Cons

Absolute chaos! Leadership would constantly pivot and change focus, sometimes based on a whim or for no reason at all. Roles would be opened and recruiting would be screamed at in morning meetings for not having enough candidates or interviews or whatever and 2 days later we would be told to close everything and stall the candidates as the budget was closed. Working there was whiplash. Additionally, the manipulation and demeaning language used towards us directly and indirectly was unprofessional. It was like Middle School with a group of mean girls with fancy titles prancing around using psycho-babble to justify their poor behavior and treatment of others. I cannot fault anyone for leaving. I am surprised that I stayed as long as I did. I was so naive thinking it would get better or if I tried harder, I wouldn't be berated. Joke was on me. Their DEI efforts were pure lip service. I felt so out of place and 'other' constantly.

Viewing 31 - 33 of 1,825 Reviews

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