Does SonderMind pay their employees well?

According to anonymously submitted Glassdoor reviews, SonderMind employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at SonderMind. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at SonderMind?

56% of SonderMind employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SonderMind 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at SonderMind?

Therapist (38) , Wellness Coordinator (9) , Licensed Clinical Social Worker LCSW (7) , Behavior Therapist (6) , Licensed Professional Counselor (6) , Contract Therapist (5) , Director (5) , Manager (5) , Mental Health Therapist (5) , Counselor (4) , LPC Therapist (4) , Software Engineer (4) , Anonymous Employee- Former Employee (3) , Anonymous Employee (3) , Associate Manager (3)

What are the pros of working at SonderMind according to real employee reviews?

"Decent pay, the ability to work remotely is also nice." ((in 22 reviews)); "The people are great" ((in 19 reviews)); "Awesome coworkers, across the entire company Strong management Rewarding work" ((in 12 reviews)); "great team and great business concept" ((in 10 reviews)); "good benefits" ((in 10 reviews))

What are the cons of working at SonderMind according to real employee reviews?

"I saw employees expressing this to senior leadership and not receiving empathy or understanding in return." ((in 16 reviews)); "The communication is awful." ((in 11 reviews)); "Any abrupt change that was cause for employee concern was responded to by management or hr with this mission statement." ((in 8 reviews)); "No bonuses; comp was bad for people who didn't come over from an acquired company." ((in 5 reviews)); "Worked with 3 different managers in the span of 8 months." ((in 4 reviews))

What are employees saying about SonderMind layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SonderMind layoffs and their outlook for job security at SonderMind in 2026.

What are the top reviewed SonderMind locations?

Denver , Colorado Springs , Dallas , Phoenix , Austin , Indianapolis , Aurora , Arlington , Houston , San Antonio , Toledo , Baltimore , Pueblo West , Mobile , Salt Lake City , Chester , Richmond , Norfolk , Virginia Beach , Vienna , Missouri City , Saint Louis , New York , Olean , Flagstaff , Arizona City , Tucson , Scottsbluff , Durham , Euless

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SonderMind

SonderMind reviews

3.5

56% would recommend to a friend

(186 total reviews)

Mark Frank

58% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.4

Compensation and benefits

3.2

Senior management

3.2

Career opportunities

SonderMind has an employee rating of 3.5 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SonderMind employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

186 reviews

1.0

Jun 9, 2022

Awful White-Cultured Company

Customer support

Recommend

CEO approval

Business Outlook

Pros

Unlimited pto Some good people

Cons

Within the first 90 days: -The Director quit -The Manager quit -They lost about half the staff -They took away supervisor bonuses and raises Leadership has no idea how call centers work, a bunch of ivy league "know-it-alls". People of color beware that this is a very white-cultured group of people with a lot of unconscious bias. They hired a white-cultured man for DEI. These IVY leaguers are clueless and dont know what they dont know but think they know. Also their call centers systems are nonexistent. No budget for customer support. Customers are upset because platform bugs etc. Real interdepartmental collaboration is nonexistent. STAY AWAY!!

1.0

Mar 8, 2022

Dead end

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO (and enforced minimum vacation time,) great people, good purpose.

Cons

This is the definition of a dead end job. They’ll low ball you on your offer, give you no path to promotion, and I’m not convinced they’re aware of what a raise is. Last year, after the biggest fundraise in company history, they responded by canceling everyone’s bonuses. Bad company run by bad people — stay as far away as you can.

2.0

Aug 16, 2023

Used to be a great company, now I hate working for them.

Therapist

Recommend

CEO approval

Business Outlook

Pros

The matching is more likely than not be effective. That's about it.

Cons

They bulk charge clients to the point that hundreds of dollars are charged at the same time. I've lost clients over this They never return emails or phone calls. Hold times are ridiculous. Their system goes down so often that claims are not honored for weeks after processing, if they can be processed at all. The communication is awful. They have become another greedy, corporate entity whose only desire is make as much money as possible.

Viewing 13 - 15 of 186 Reviews

Jobs at SonderMind

Payroll & Benefits Administrator

Payroll & Benefits Administrator

Payroll & Benefits Administrator

Payroll & Benefits Administrator

Account Manager, Payor Partnerships