SonicWall reviews

3.8

79% would recommend to a friend

(1,063 total reviews)
avatar

Paul Ilse

82% approve of CEO

74% positive business outlook

SonicWall has an employee rating of 3.8 out of 5 stars, based on 1,063 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SonicWall employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jan 16, 2019

Stay Away

Recommend
CEO approval
Business Outlook

Pros

The pay and commission was decent.

Cons

Zero investment in employees with training on new products, releasing known problematic products\upgrades to customers, horrible technical support, and LOTS of layoffs since separating from Dell.

3.0
May 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Some of the best people I ever worked with. Everyone helps each other. High level of technical knowledge in the Support Teams Carried over PTO policies from Dell which were unbelievable

Cons

New owners using layoffs to try to increase profitability. Headcount loss leading to long hold times on the Support queues and decreasing customer satisfaction Notoriously low end of pay scale for level of technical knowledge needed to do the job. Massive braindrain after new owners took over. Little to no advancement potential as most senior people never leave, so no vacancies.

1.0
Mar 8, 2017

Thought is would be better after Dell, but worse.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sales leaders solid, legacy team is great but they are leaving more and more.

Cons

Exec leadership weak, they fired most of the Dell people. So much change & new leaders, you have no clue where to go, what to do, the PE firm that bought us is only concerned with $ not the players who make the $,

Viewing 13 - 15 of 1,063 Reviews

Glassdoor has 1,122 SonicWall reviews submitted anonymously by SonicWall employees. Read employee reviews and ratings on Glassdoor to decide if SonicWall is right for you.