Does Sound Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Sound Credit Union employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sound Credit Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Sound Credit Union?

80% of Sound Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sound Credit Union 3.8 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Sound Credit Union?

Member Service Representative (6) , Universal Associate (6) , Assistant Branch Manager (4) , Branch Supervisor (3) , Contact Center Representative (3) , Teller (3) , Assistant Manager (2) , Business Analyst (2) , MSR I (2) , Universal Banker (2)

What are the pros of working at Sound Credit Union according to real employee reviews?

"Also great benefits!" ((in 12 reviews)); "Great base benefit package and attempt at creating a positive culture." ((in 7 reviews)); "Amazing team" ((in 6 reviews)); "I hope I get a new job soon so I can stop being overworked for a company that doesnt have competitive pay." ((in 5 reviews)); "good work life balance" ((in 5 reviews))

What are the cons of working at Sound Credit Union according to real employee reviews?

"Other managers" ((in 4 reviews)); "HR and upper management aren't trying to get to the root of the problem." ((in 4 reviews))

What are the top reviewed Sound Credit Union locations?

Tacoma , Seattle , Kent , Auburn , Gig Harbor , Bothell , Lynnwood , Redmond , Burien , Alderwood

Sound Credit Union reviews

3.9

80% would recommend to a friend

(92 total reviews)

Don L. Clark Jr

79% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (92 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sound Credit Union has an employee rating of 3.9 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sound Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

92 reviews

4.0

Jun 8, 2023

So so

Msrii

Recommend

CEO approval

Business Outlook

Pros

Great access to resources and procedures so that micromanaging isn't necessary. Friendly and welcoming coworkers who are accepting of all life styles.

Cons

Poor work/life balance. Work evenings And weekends. No permanent schedule, so you can't plan anything in your free time.

Sound Credit Union Response

3y

Thank you for sharing your experience. It is wonderful to hear that you enjoy working with our team at Sound, as well as the management style. It is very important to Sound that we listen to our team members and support them where we can. We’d like to encourage you to speak to your manager/supervisor regarding your schedule. We want to work with our employees to create an environment that provides a healthy work/life balance. We appreciate you sharing this feedback. We hope that we can work together to create a positive experience for you and all of our employees at Sound!

4.0

Mar 29, 2023

Good company

Consumer loan specialist

Recommend

CEO approval

Business Outlook

Pros

Home work life balance is supported

Cons

Confusion with guidelines and policies.

Sound Credit Union Response

3y

Thank you for your review! We’re glad to hear you feel supported in your work-life balance here at Sound. We appreciate the feedback on our guidelines and policies, we are currently working on an exciting new digital workspace that will alleviate this confusion. If you have any suggestions on how we can improve, we encourage you to please share with your leader.

5.0

Mar 23, 2023

Great Workplace

Contact center representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits, company values, employees/teamwork.

Cons

The products they offer are not the best in the market/not always up to date compared to other credit unions/banks.

Sound Credit Union Response

3y

We’re so excited to hear that you are enjoying working at Sound! We strive to offer products and services that will best serve our membership. At the same time, it is always our hope that our offerings are competitive in the financial industry. Sound values the input of our team members. We would like to encourage you to speak with your manager regarding improvements you feel we could make to our products and services. Hopefully together we can continue to offer Washingtonians products and services that will benefit them in managing their finances.

Viewing 28 - 30 of 92 Reviews

Jobs at Sound Credit Union

Call Center Representative