Does Sound Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Sound Credit Union employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sound Credit Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Sound Credit Union?

80% of Sound Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sound Credit Union 3.8 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Sound Credit Union?

Member Service Representative (6) , Universal Associate (6) , Assistant Branch Manager (4) , Branch Supervisor (3) , Contact Center Representative (3) , Teller (3) , Assistant Manager (2) , Business Analyst (2) , MSR I (2) , Universal Banker (2)

What are the pros of working at Sound Credit Union according to real employee reviews?

"Also great benefits!" ((in 11 reviews)); "Annual bonuses at the end of the year" ((in 5 reviews)); "I hope I get a new job soon so I can stop being overworked for a company that doesnt have competitive pay." ((in 5 reviews)); "good work life balance" ((in 5 reviews)); "Great base benefit package and attempt at creating a positive culture." ((in 5 reviews))

What are the cons of working at Sound Credit Union according to real employee reviews?

"Other managers" ((in 4 reviews)); "HR and upper management aren't trying to get to the root of the problem." ((in 4 reviews)); "Say they care about employees but only care if it’s within their best interest." ((in 3 reviews))

What are the top reviewed Sound Credit Union locations?

Tacoma , Seattle , Kent , Auburn , Gig Harbor , Bothell , Lynnwood , Redmond , Burien , Alderwood

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Sound Credit Union

Sound Credit Union reviews

3.9

80% would recommend to a friend

(92 total reviews)

Don L. Clark Jr

79% approve of CEO

69% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Diversity & inclusion

4.0

Compensation and benefits

3.8

Work/Life balance

3.7

Career opportunities

3.6

Senior management

Sound Credit Union has an employee rating of 3.9 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sound Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

92 reviews

3.0

Oct 11, 2015

Teller

Recommend

CEO approval

Business Outlook

Pros

Great managers, members and flexibility when it comes to PTO requests. Training is thorough, and I was given a generous mileage reimbursement for travel. Lots of opportunity for growth and tellers are given a lot more responsabiliites than other Credit Unions I have worked for.

Cons

Pay is below market, and hours are not consistent. Some weeks I work 36, some is 39, because upper management WILL NOT PAY OVERTIME. Makes budgeting difficult, did I mention pay is NOT competitive? Company is EXTREMELY cheap. To members, and employees. Since when is it too much work to provide a water filter for the employees break room? We are discouraged from offering envelopes to members...because of the cost. Last time I checked plain envelopes were not made of gold.

5.0

Jun 17, 2026

Diverse team with a welcoming culture and growth opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Management at my branch does an amazing job with creating a diverse team. Everyone's unique skill sets allows our team to collaborate with eachother, it builds a strong team that can handle a lot of situations. The work culture at Sound is inviting and definitely promotes growth and respect. I enjoy it here.

Cons

Some days are very slow and so you have to find things to do or you will get bored. Other than that I don't see any other cons.

Sound Credit Union Response

Thank you for taking the time to share your experience! We’re glad to hear you feel supported by a diverse team and our welcoming culture. We also appreciate your feedback on creating additional learning opportunities, this is valuable input as we continue to grow and support employee development.

4.0

Feb 18, 2026

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- pay - time off - benefits

Cons

tools and systems need to be revamped

Sound Credit Union Response

4mo

Thank you for taking the time to share your experience at Sound Credit Union. We’re glad to hear you value our pay, time off, and benefits. We also appreciate your candid feedback around our tools and systems. This is an area we continue to evaluate and improve to better support our employees. We’re grateful for your input and for being part of the Sound team.

Viewing 34 - 36 of 92 Reviews

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Teller

Diverse team with a welcoming culture and growth opportunities

Good company

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