Pros
Have worked for them over a year now and was skeptical of their commitment to their stated values. Too many CEO's or Health Systems (including the faith based) ones "talk the talk" but don't "walk" it. Well, Sound seems to be doing it. Warm and friendly leadership. They follow thru on the big ideas. They are constantly providing feedback in an appropriate way to spur you on to be better. And they are also constantly asking for feedback on themselves. Not just for the company but for the patients. They are the most positive organization I have worked for in 20 years of health care and have made me a cautious believer. Decent work schedule, decent pay and good bosses.
Cons
They stumble in the details. Payroll gets screwed up at least once a month. Their billing program doesn't work for the long term care model. Sometimes it takes several emails and several phone calls to get a problem solved. But I once saw the computer screen of a regional manager as he/she answered her emails FOR ONE TWO HOUR MEETING and saw >200 emails waiting for a response. They have a lot of administrative work to do and sometimes the small details get lost.