Pros
As the Receptionist, I get to see and, in a small way, work with people from every department here at Sound Transit. Everyone is busy! Still everyone takes time to be courteous and kind, with the Reception Desk as well as any of the general public passing by. The company is on the rise, so there are years of opportunity and work ahead of us. Overall there is a culture of love and respect, both for the work and for the people, and a spirit and sense of drive, as we are the future.
Cons
The only "Con" is all the hate we get from everyone. But seriously we are a public agency, so not only is the scrutiny expected, it is totally necessary. It makes us stronger and hopefully better, as some of it is not hate but well-intentioned constructive criticism. Anyway I am all about customer service, so I take all of the opinions given to the Desk and try to make people happy, anyway. So I really don't see any cons to this job, at least from the perspective of Receptionist.
