Southeast Rural Community Assistance Project reviews

Southeast Rural Community Assistance Project, Inc. (SERCAP) is a 501(C)3 Nonprofit Organization based in Roanoke, VA with a mission to improve the quality of life for low-income individuals by promoting affordable water and wastewater facilities, community development, environmental health, and economic self-sufficiency, in the agency's seven state service region of MD, DE, VA, NC, SC, GA, and FL. I began at SERCAP in January of 2010 and it has truly developed into a Career with Purpose. Working at SERCAP has provide me with opportunities to make a difference for low-to-moderate income (LMI) individuals and rural communities, while simultaneously providing me with the resources and opportunity to develop myself into a high level nonprofit professional. During my tenure at SERCAP I have received professional development training, professional career coaching, a competitive salary, excellent benefits, and two promotions, illustrating that the organization recognizes and rewards high quality work. Additionally, SERCAP gives staff the opportunity to have a level of control and flexibility in designing a work-flow and schedule that works best for them. SERCAP's leadership genuinely want the Agency itself and its employees to be successful. Staff Meetings frequently kick-off by recognizing the hard work of staff and celebrating wins. Also, the majority of the staff are dedicated to serving the agency's clients and communities by providing the best service possible. Personally, its the best organization that I have ever worked for. My Direct Supervisors are and have been kind, compassionate individuals who have always helped me work through any challenges or difficulties, rather than making me feel bad about making mistakes. They have also given me the freedom to be creative and try new project ideas to see if they would be successful. Its a joy to work for an employer that values your input and allows you to experiment, even knowing that some project ideas and experiments will fail. Also, the agency provides unprecedented benefits for a nonprofit organization, including: Health Insurance, Dental Insurance, and Vision Insurance paid at 100% for the employee (no premiums for staff to pay if they select employee only insurance); Annual Leave, Sick Leave, and Personal Leave; 401K Contribution up to 8.5% (if employee matches as little as 2%), and more. It is the only place I have ever worked that hasn't made me feel guilty about taking my earned leave time. The flexible work environment, dedicated mission, and excellent benefits make SERCAP an great choice for anyone with a strong work ethic looking to build a career with purpose.

Started working here before the pandemic, but when the pandemic hit they made arrangements to allow staff to work from home and tried to be as flexible with scheduling as possible knowing people had different home demands on them during the pandemic as well. Has great health and leave benefits, a lot of paid holidays, half days on Fridays, staff training opportunities. They've also added additional benefits just in the few years I've been here to try to provide staff with more. They also try to give incentive bonuses each year, which is not something I've had at other jobs.