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      Southwest Service Administrators

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      Southwest Service Administrators reviews

      2.7

      34% would recommend to a friend

      (39 total reviews)

      William McDonough

      47% approve of CEO

      40% positive business outlook

      Ratings by category

      3.1

      Compensation and benefits

      3.0

      Work/Life balance

      2.9

      Senior management

      2.8

      Diversity & inclusion

      2.7

      Culture & values

      2.5

      Career opportunities

      Southwest Service Administrators has an employee rating of 2.7 out of 5 stars, based on 39 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Southwest Service Administrators employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      39 reviews
      3.0
      Sep 8, 2021

      Helps pay the bills

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, free coffee, little store in the break room.

      Cons

      Movement is rare, the older women there don't like when the younger women dress like younger women. Training is garbage.

      1.0
      Sep 2, 2021

      Horrible Place

      Mail clerk
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only “pro” is its a job nothing more. The first day I walked into this place I thought the job duties were unorganized. The young lady training me that she does what needs to be done. Not really an outline on how the job was supposed to be done. There were files stack under desk, in the desk that had documents that needed to be filed. The trainer explain to me that the original files were in storage so they waiting to get the original files to files existing documents.

      Cons

      The manager and I had a meeting and she inquired about how long it would take for me to learn the system. I explain to the manager that I was still getting documents that I had never seen before so I didn’t know how long it would take to get up to speed on that job. ***But the kicker if you’re terminated from this company don’t mention them in your new company background search because you will receive a very bad reference.

      2.0
      Aug 9, 2021

      High Turnover / Chaotic

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Health and Dental Benefits

      Cons

      Worked in Richardson TX office. High turnover, revolving door of employees starting and then leaving. Out of state management, who offer little to no training for new employees. Employees are told to reach out to Phoenix office if there any questions, however it can days to get a reply to email. Chaotic and disorganized.

      Viewing 16 - 18 of 39 Reviews
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      ReviewsSouthwest Service Administrators reviews

      Glassdoor has 39 Southwest Service Administrators reviews submitted anonymously by Southwest Service Administrators employees. Read employee reviews and ratings on Glassdoor to decide if Southwest Service Administrators is right for you.