Sovos reviews

3.5

62% would recommend to a friend

(583 total reviews)
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Kevin Akeroyd

49% approve of CEO

46% positive business outlook

Sovos has an employee rating of 3.5 out of 5 stars, based on 583 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sovos employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

583 reviews
3.0
Jan 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, really nice coworkers.

Cons

They treat people like numbers and let them go like you turn down the temperature on the air conditioning to save money. It also seems like they're using any opportunity they can to hire from out of the country in order to save some money. When I was employed there their annual turnover rate was over 30%.

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Sovos Response
2y
Thank you for the feedback. I am pleased to know that you benefited from our flexible time off policies and that you enjoyed your coworkers. I am never surprised to hear that feedback; our employees are the best part of Sovos. I do want to address the concerns you raised regarding our global hiring practices and the perception that we treat employees like numbers. At Sovos, we take pride in being a truly global company. With locations in 18 different countries, our diverse teams are composed of individuals from various geographic locations, contributing to a rich and dynamic work environment. We aim to build collaborative teams that bring together the best talents from around the world. This approach allows us to leverage a wide range of skills, experiences, and insights, ultimately contributing to the strength and innovation of our organization. While every business involves balancing numbers, we recognize that our people are the driving force behind our success. Ensuring the well-being of our employees is a top priority, so we hold ourselves to high standards to create a rewarding environment for our exceptionally talented team members. That is exactly why we provide the flexible work policies you mentioned appreciating and regularly review salary structures to ensure they align with industry standards. As a result, our recent turnover rate has been the lowest in our history. Thank you, again, for sharing your feedback. We are committed to making Sovos a place where every team member feels valued and supported, regardless of their location. We appreciate the time you spent with us and wish you the best of luck in your future endeavors. If you have any further concerns or suggestions, we encourage you to reach out so that we can continue improving our workplace for current and future employees. Eric Lefebvre Chief Technology Officer
3.0
Dec 20, 2023

Decent, but not sustainable

Recommend
CEO approval
Business Outlook

Pros

- Benefits - Flexibility - Good People overall - Great job to develop transferable skills

Cons

- Work is overly demanding for the pay you’re given. Sovos has lost countless top members due to an unsustainable and unrealistic workload. It’s a good job to start, but nobody ever stays. Once you develop your skills a bit, that’s when it is time to look elsewhere. Turnover is inevitable at this company

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Sovos Response
2y
Thank you for sharing your feedback. We appreciate you positive comments on benefits, flexibility and the quality of our team. I agree with all of those, especially the comments about our team. We have the best people working at Sovos. I do want to acknowledge your concerns about the workload. We do understand the impact that can have on an employees experience. At Sovos, there are always times that are going to be busier than others. Tax season is a time of year that we prepare for quite extensively, including hiring seasonal employees to help ease the burden. And while turnover is inevitable at every company, we are currently experiencing our lowest turnover rate in our history! I am thrilled for you that you learned transferable skills and I wish you the best as you continue your career. Thank you for the time you spent with us. Paul Banker General Manager
2.0
Nov 15, 2023

Explore new things as people move on

Recommend
CEO approval
Business Outlook

Pros

It's interesting how constant turnover becomes an 'adventure' here. It's almost amusing how often people end up in roles they're hardly prepared for, and yet, somehow find themselves climbing the ladder.

Cons

My team is delightful, yet we get stuck in constant internal politics company-wide. We also face lower pay compared to our competitors, which is disheartening. Our new CEO excels in cost-cutting but seems to lack strategic vision, which is stressful on the team. There's a real need for deeper investment in customer support and product innovation,

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Sovos Response
2y
Thank you for sharing your perspective. I am happy to hear your team is delightful, although certainly not surprised! Our people are the best part of Sovos. I do want to address your concerns. I agree a well thought out strategy is key. I want to challenge your feedback there is no current vision. KA talks openly about not only where we are going and how we will get there in our frequent all company Sovos Connection meetings. These are unique opportunities to hear from our CEO firsthand the details of our strategy and vision and the status of our current objectives. We’re currently changing the way we go to market and undergoing a lot of transformation. If you haven’t had the chance to catch these recent meetings they are recorded and still available on our intranet. If you have been able to attend but feel we’re not communicating this strategy and vision clearly, I’d love the opportunity to speak with you directly to discuss your feedback in more depth so we can ensure our communication channels are clear and impactful. It’s going to take each one of our delightful team members to ensure we successfully carry out this transformation and I really want to ensure every Sovosian has the chance to be heard and be involved in this journey. Thank you again for sharing your thoughts with us.
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