Sovos reviews

3.5

62% would recommend to a friend

(583 total reviews)
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Kevin Akeroyd

49% approve of CEO

46% positive business outlook

Sovos has an employee rating of 3.5 out of 5 stars, based on 583 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sovos employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

583 reviews
1.0
Nov 3, 2021

My least favorite workplace on my resume.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had a great tight-knit group to work with, and from those relationships I'm still friends with most of them to this day.

Cons

HR was just plain bad and if you weren't at their beckon call, or rubbed them the wrong way you were shown the door. Before being bought by an investment group Sovos had a lot of great talent, especially in leadership, but when an investment group bought Sovos and expanded their portfolio it became evident that there wasn't room for all of the cooks in the kitchen and the good ones were let go. With mostly poor leadership left stress and chaos ensued. After having my leadership fired I stepped up to do their daily job and waited 6 months for them to repost the opening (it was considerably cheaper to have me doing the job at my pay scale,) only for them to hire someone from outside of the company instead who I would then need to train to be proficient. Fortunately I could see it coming a mile away and already had my resume out there. Lastly Sovos liked to hire fresh inexperienced graduates for a fraction of industry standards, so there was quite a revolving door for full-time staff. I wouldn't recommend working there to a friend.

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Sovos Response
4y
Thanks for taking the time to share your feedback. What resonates most is your comment about your Sovos colleagues. This is the most consistent feedback we get: the people here are exceptional. I am pleased to know you created meaningful connections during your time here, and those connections live on. Although our last change in ownership was over five years ago, I can see it affected you at that time. I understand that. Change can be stressful and, sometimes, hard to understand. We can always do a better job of (over-)communicating and supporting people during times of significant change. As a software company serving customers at the intersection of digital and regulatory transformation, Sovos operates in a fast-paced and ever-evolving world. In the past five years, we have adapted in ways that have allowed us not only to keep up – but to become a leader in our market. That is good news for our clients, our investors and, most importantly, our employees. Thank you for the time you spent with us. I wish you the best in your career.
1.0
Nov 25, 2019
Recommend
CEO approval
Business Outlook

Pros

If you’re young in your career and need an opportunity they will give you one.

Cons

My experience was that people are not prioritized. There are a handful of good people here, but leadership is pretty cut throat and has a track record of not taking the high road. I would not leave an ‘okay’ situation for this company

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Sovos Response
6y
Thank you for taking the time to share your view. There are many core principals that I genuinely believe make Sovos an exceptional place to work. The bedrock of our organization is a workplace filled with talented, inspired, and engaged employees. Our employees are our priority. We can demonstrate this via our continued investment into the evolution of our training and development programs, our employee-inspired and led global wellness program, and continued career growth. Nonetheless, we missed you and lost your engagement along the way. It sounds like you did not feel supported. That perception is not the norm. In fact, in our most recent employee engagement survey, our positive feedback related to managers developing and caring about their employees saw noticeable increases on top of already robust results. I am sorry that we weren’t able to address your concerns while you were still at the company. We wish you the best of luck in the future.
2.0
May 31, 2019
Recommend
CEO approval
Business Outlook

Pros

I just want to start off by saying I don’t hate Sovos they gave me my first job out of college and I am appreciative of that but I do want people to understand what they are getting themselves into. If you are a recent college grad and do not have much experience this is a great place to start working as it will set the bar low. Any other company you work for after this will most likely be better. It is good though for getting job experience as people are leaving all the time and someone has to do the work so it will fall to someone not really qualified but you will have to learn it quickly and can add it to your resume. Though all the people that work there are really nice and are really the best part. After 1 year you should probably start looking for a job because they will most likely continue to underpay you always. I want to add they have some smaller pros to distract you from the fact you are underpaid. Examples free drinks, Unlimited PTO (I suggest you start a spreadsheet to track your time off so you are taking more than 4 weeks off a year), Events with free beer and food.

Cons

Obviously the major one is pay. You will be underpaid for your entirety of your time working there. I rationalized this by saying they are paying me in experience and that when I leave, I will get my pay day then. Upper Management changes constantly and there is high turnover by people either getting fired or leaving for better jobs but it is hard to know which it is sometimes. You will be given work due to people leaving which you are not qualified for and sometimes the person that knew it fully is gone so there is not as much guidance or help to give you. They sell products that are not fully completed or tested which causes problems for everyone else. They set unrealistic timelines on when things will get done as well. There is not that much communication between departments and people do not really want to take ownership for certain things. The technology they use is out dated and created in the 90s. Upper management is pretty ruthless sometimes with firing people either right before Christmas or right before bonuses are given out.

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Sovos Response
7y
We appreciate the time you spent with us and agree the people who work here are one of the best parts of Sovos. I want to take a moment to address the points you bring up. You’re right – we provide employees an opportunity to gain experience and develop their skill sets. By hiring for talent fit first and investing in training, we can hire folks who best fit our culture. We invest a lot in training, coaching and support. And while some take their new skills elsewhere, a lot of people use that development to grow here at Sovos. A whopping thirty percent of our employees experienced a job change or promotion last year! This past April alone, we promoted 88 people, and our turnover rates have been historically low. While we pride ourselves on giving people experience that benefits their careers, we don’t consider that as a substitute for equitable and competitive pay. We work diligently to create a Total Rewards package that is competitive in all areas (benefits, commission and bonuses, time off, etc.), as well as salaries that reflect employees’ hard work as they grow their careers at Sovos. I want to address career development specifically, because it seems like that is a main concern. We give people the opportunity to push themselves in their careers. If someone leaves Sovos, our first goal is to identify someone internally who can move into that role. Sometimes it involves training, but we would look to give those opportunities to those who want them. We provide opportunities employees may have never had before, which we consider a strength. We don’t do it because it’s easier, we do it because it’s core to investing in our people. Our leadership team and I remain personally committed to upholding this investment, and we will continue to do so. Best of luck. - Joe
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