Sovos reviews

3.5

62% would recommend to a friend

(583 total reviews)
avatar

Kevin Akeroyd

49% approve of CEO

46% positive business outlook

Sovos has an employee rating of 3.5 out of 5 stars, based on 583 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sovos employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

583 reviews
3.0
Apr 11, 2024

Downhill Fast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work is encouraged in the US

Cons

Very disorganized and constant changes to priorities. Too much work without adequate staffing resources to handle.

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Sovos Response
2y
Thank you for taking the time to share your thoughts with us. We are happy to hear that you appreciate the remote work opportunities and flexibility Sovos offers. Remote work is something many of our employees appreciate, but we also understand that there are those among us who need to get out of the house! We offer a variety of in-person opportunities for those who benefit from that environment. Many of our global locations have new, state-of-the-art offices built for the post-Covid world. For those without a physical office, we have several co-working solutions to offer. Creating an environment where our employees can thrive, both personally and professionally, is a top priority for us. I do want to address your frustrations regarding changes in priorities and the challenges posed by a rapidly evolving industry. But our customers and partners have spoken, and spoken loudly, and more of the disparate, disconnected point systems are not what they need. They are not what they want. And, most importantly to us at Sovos, it is not what they are going to continue to buy. They need a singular, comprehensive, global, always-on suite of integrated services to proactively manage compliance. A single source of truth for all their tax data. And while our priorities may shift from week to week or month to month, our focus on building the industry’s only true integrated, complete compliance solution has never wavered. In an industry as rapidly evolving as tax and compliance, where stagnation means falling behind, it’s imperative that we remain agile and adaptable to stay ahead of the curve. We hear your feedback on investing in our current employees before investing in new Executive Leadership roles. And while I understand that new Executive and Senior Leadership hires are flashy and generate a lot of attention, we have actively been working to streamline and reduce management layers, not add more. A streamlined leadership structure can promote agility, innovation, and employee engagement, contributing to the long-term success of our organization. That is not to say we have not added new leaders, you can see that we have. And I view that as a positive. New leadership can inject vision, energy and strategic direction into an organization, driving positive change and positioning a company for future success. Change can be hard, and the kind of transformational change that Sovos is going through right now can be even more challenging. As a new leader, one of the things that brought me to Sovos was the incredible opportunity that lies before us and the work that the teams are putting in to take advantage of this moment. I am constantly inspired by the work our employees put forward daily. Thank you for being a part of that group. If you have any further comments or would like to share ideas, my door is always open. I would love to chat 1:1. Dominic Constandi Chief Customer Officer
1.0
Jan 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Good parking and easy highway access

Cons

Very high turnover, poor leadership, weak culture, managers out for themselves (and other people’s spouses), below average pay

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Sovos Response
5y
One of the most consistent things we hear from team members is positive feedback about the people they work with and the culture they contribute to at Sovos. I’m sorry to hear that was not your experience. We stay open to criticism and embrace it as a tool for constant improvement. However, some of your points are out of alignment or unclear. For example, we’ve been fortunate as a software company, even amid the pandemic, to retain our employees. That’s not to say everyone who works at Sovos stays at Sovos forever. We hate to lose employees, but we champion their growth, whether it’s here or with their next opportunity. It sounds like you have a few other unique concerns – I wish you had brought those up before you left. While I have not heard your specific complaints about managers in any context, those types of accusations are ones we would take very seriously. My door is still open if you’d like to connect.
5.0
Oct 28, 2020
Recommend
CEO approval
Business Outlook

Pros

CEO is very conscious about employee concerns. Remote Work capability Good Health Insurance, Dental, 401K, (unlimited pto within reason)

Cons

Salaries could be higher, but that is offset with good Flexible Time Off policy

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Sovos Response
5y
Thanks for taking the time to provide your feedback. Pleased to hear our benefits work well for you. I hear many positive comments from Sovos employees related to our flexible time off policy, which allows folks to take the time they need without worry. So glad we made the change several years ago! As we have seen this year, life happens in ways we can never predict – and our priority has always been to enable employees to take care of themselves and their families first. That includes pivoting to remote work as soon as we realized that was in the best interest of our employees during this pandemic. Thankfully, we continue to meet our obligations to each other and our customers. I do miss seeing everyone in-person, though, and I look forward to the day when we can get together again – safely. Thank you again for your feedback and for helping to Solve Tax for Good.
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