Sovos reviews

Thank you for taking the time to share your thoughts with us. We value your feedback and insights into our operations. It's encouraging to hear that you recognize the efficiency gained from having a solid understanding of the basics. However, we also understand your frustrations with management and the sluggish pace of progress. Rest assured, we take your concerns seriously and are actively working to address them. In fact, in the period of time since you wrote this (sorry for the delayed response!) we have implemented a dizzying array of process changes and improvements. If you are curious to know more about them, please reach out directly. We are doing some really exciting things! Eric Lefebvre Chief Technology Officer

Thank you for sharing your thoughts. We value your perspective and take your observations seriously. As you know, and we communicated regularly since the new leadership team has been here, Sovos is actually investing more than it ever has in the company’s history. More in its employees, its customers, and its technology. We are not ‘making the company lean to sell it’, we are making the company more innovative, transformative, efficient and streamlined to compete effectively and win in a much more dynamic and highly competitive environment. Our clients require more from us than ever before and we have the great opportunity to change how and what we deliver for them. So there is absolutely zero notion of ‘getting lean to sell’, it’s 100% ‘getting more efficient and investing more than ever in the right ways (and yes, that means some different ways) to make the company even stronger, a better partner for our customers, and a better / more successful company for our employees Thousands of employees in the company recognize and feel this. They can tangibly feel the focus on DE&I, on ESG, on Culture, on Teamwork and Collaboration (One Sovos!), on Transparency and Communication, on Employee Wellness. We hear daily how much the double-down focus and investment in these areas is appreciated. Change is hard – but it is necessary. And it’s something we do together as a team, every single team member is involved and makes a huge difference and a huge impact. Not advancing these changes would be a disservice to our employees, partners, and customers. Despite how hard it is, I am excited that we have made these changes and that our employees, clients, and partners are starting to feel the highly positive impacts. We and I truly value your feedback, and thank you for the contributions you made when you were here. I wish you the best of luck as you continue your career. - Kevin Akeroyd CEO