3y
Thank you for taking the time to share your feedback. It is clear to me that you put a lot of thought into this. I do want to provide follow-up to some of the comments you share. You are correct, we have been investing heavily into our organization, in various methods, including acquisitions. We are in a unique position, as an industry leader in the tax automation space, and we have chosen not to wait but to action. Our commitment has not wavered. We are in this to Solve Tax for Good. This has always been our direction. Our core purpose is to enable people to improve their way of life. It is something I personally care deeply about, and its something every Sovosian demonstrates care for every day.
You also express disappoint in the recognition provided to our sales team in 2020, during the height of the pandemic. I could understand this. I was also disappointed that we could not bring our hardworking teams together on a well deserved trip. As with many, we did not foresee a global pandemic to change the world in which we’ve been accustomed to. Our response as an organization, has always been, and continues to be, putting the health and safety of our employees first. Therefore, we opted to enable our teams with choice so they could decide what would be best for them and their families. Although meant as a reward, we were not interested in putting those not comfortable with travel at risk. I am sorry that you felt this did not meet your expectations.
The last point I want to address is your callout regarding our Diversity, Equity and Inclusion efforts. As you may or may not be aware in our U.S offices we celebrated Juneteenth for the first time as a company holiday in the United States. This is a day we, as an organization, have chosen to celebrate in recognition of Black pride and achievements. We also recognize that there are many holidays that are important to everyone for different reasons. Because of this we are proud to continue to offer our flexible time off benefit. This is an opportunity where each individual can take the time off they need or want in observation of what is most meaningful to them. I am sorry that we were unsuccessful in sharing with you all of the ways in which we have been growing and adapting to the dynamic market in which we operate. Whether that was through large additions to team size, creation of exciting new roles that creates opportunities for our employees, or the continued investment in our technologies. Thank you again for your feedback and we wish you the best of luck in your future roles.
