Spectrum RSC Supervisor reviews

3.7

81% would recommend to a friend

(67 total reviews)
avatar

Chris Winfrey

25% approve of CEO

44% positive business outlook

RSC Supervisor employees have rated Spectrum with 3.7 out of 5 stars, based on 67 company reviews on Glassdoor. This indicates that most RSC Supervisor professionals have a good working experience there. Spectrum is rated in line with the average (within 1 standard deviation) by RSC Supervisor professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

67 reviews
1.0
Mar 5, 2022

Get it together...

Recommend
CEO approval
Business Outlook

Pros

The benefits and the pay rate- it stops there....

Cons

I have never witnessed such inconsistency in any contact center I have worked. NO ONE is on the same page, and management looks at you like your an idiot if you attempt to ask for clarification. The money this company wastes versus investing in taking the time to pull consistent processes is heart breaking. I was very happy to have the oppertunity to work for Spectrum, but should have known everything said to get you in the door is nothing but lip service. It amazes me that so many have stayed as long as they have. The time spent watching all the HR videos is nothing but a waste. The violations I witnessed while there were in everyone's face and I find it incredibly hard to buy that HR is not aware. Saying something is not enough- stand behind your policies are do not bother to expect everyone to follow your rules.

avatar
Spectrum Response
4y
We appreciate the effort you took to share your experience with us. It really makes a difference when you feel supported by your team and leadership. The experience you describe is not in keeping with our company values and does not comply with our policies for workplace behavior. We have taken your comments to our leadership team, and thank you for helping us better understand how to support our future employees.
5.0
Mar 4, 2022

Good

Recommend
CEO approval
Business Outlook

Pros

Good and good and good

Cons

Okay it’s fine place to work

1.0
Feb 22, 2022

RUN

Recommend
CEO approval
Business Outlook

Pros

Free cable and thats it

Cons

Everything else. Their blanket attendance policy is garbage and doesn't fit most any life situation and they fire people for any reason. They dont and wont accept doctors notes for absences. They write people up for being out with Covid. Then they try to hide the number of positive cases in the office and sweep it under the rug.

Viewing 43 - 45 of 67 Reviews

Glassdoor has 19,996 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.